Outlook showing "no information" for certain invitations

[sthornley]

Hello,

One of our users is having issues when responding to invitations. With
most invitations, when he tries to propose an alternate time, the
original sender and the other invitees calender information shows up
properly. However, with some invitations, everyones calendars
(including his own) show "no information" (the \\\\\\ syndrome)

Does anyone have any troubleshooting hints for this? Or is it just
going to be easier to have the original meeting scheduler re-send the
invite ?

BTW - Exchange Server 2003 on Win 2003, with Outlook 2003 on XP
clients.

Regards,
Scott

 

[Milly Staples [MVP - Outlook]]

Have you used the /cleanfreebusy switch on these users?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| Hello,
|
| One of our users is having issues when responding to invitations. With
| most invitations, when he tries to propose an alternate time, the
| original sender and the other invitees calender information shows up
| properly. However, with some invitations, everyones calendars
| (including his own) show "no information" (the \\\\\\ syndrome)
|
| Does anyone have any troubleshooting hints for this? Or is it just
| going to be easier to have the original meeting scheduler re-send the
| invite ?
|
| BTW - Exchange Server 2003 on Win 2003, with Outlook 2003 on XP
| clients.
|
| Regards,
| Scott

 

[Scott T]

Yep - No joy...

Another interesting tidbit of information, is that when the meeting
originator issues an update, all the invitees appear twice. Once with
"no information" and a second time, but with all their calendaring
information intact.

So I'm theorizing that the first time the invitation is created,
somehow the invitees information is being corrupted, so that they are
not being recognized by Exchange ? Could using a personal address book,
rather than the Global address book do this ?

Regards,
Scott