Outlook Personal Folders Backup problem

[Bdkar]

This feature does not seem to be working. It does not remind me to back up
and the backup window indicates that my last backup was 8/24/2008! I have it
configured to remind me every 7 days. The folders are checked in the Backup
Options window, I click Save Backup, it tells me it will backup when I close
Outlook, but then it doesn't happen!
Please help. Thank you.
I am running XP, Outlook 2007.

 

[DL]

Is outlook actually closing? Look in task manager, running processes for
outlook.exe

 

[Bdkar]

Thanks for the post to my question.
Actually I checked and it does seem to continue running even after I close
Outlook! I'm not sure what to do about that. Can you prompt me through it?
Thanks so much.

 

[DL]

Its usually caused by a missbehaving addin (see Tools>Trust Centre within
Outlook) and or any antivirus software intergrated with outlook.
Also are you using a pst file created in an earlier version of Outlook?

 

[Bdkar]

How do I know which addin is missbehaving?
We use Avast for virus protection. I don't think it integrates with Outlook
(at least there wasn't anything in the initial configuration of the software
that indicated that was the case). You may know something I don't.
When I got a new computer I uploaded my Outlook 2003 to my new Outlook 2007,
so presumably I'm using that earlier file along with whatever has been
created in the 2007 version. I don't really understand how this all works! I
really appreciate your help here.

 

[DL]

Try opening outlook with the safe switch,
http://www.outlook-tips.net/howto/commandlines.htm
Once its running see if it closes OK

 

[Bdkar]

I really appreciate your help. I think I'm taking this to my IT people since
I am a little out of my league with this one! You taught me some things I
didn't know about! Have a nice day.