Outlook Outbox

[Guest]

I am having trouble deleting a document that is stuck in my outbox. It was a
very large document with a lot of photos in it and must have been to big to
send. However, now its stuck in my outblox and I've tried shift delete and I
just don't know what else to do. Can you one help?

thanks

Lynda Skluzak

 

[neo [mvp outlook]]

You don't mention what version of Outlook you are using, but some of them
have an option under the File menu called Work Offline. If you have it, get
Outlook to start this way and then delete the item from the outbox. Don't
forget to pick File > Work Offline again so Outlook can send/receive items
again.

Another way to do this is to start the computer without a network connection
(and/or if you use a modem to connect to internet, unplug the telephone line
cord from the wall). Start Outlook. Since there is no method to connect to
something, you should be able to go to the outbox and delete the item.
Reconnect computer and your off and running.