Outlook Out of Office not loading

C

cooperdude

I have a user who currently has Out of Office enabled on his excahnge
account.
He has returned from holiday and now cannot turn it off.

When he opens outlook it does not pop up a message to say Out of Office
is currently enabled do you want to turn it off, and when he tries to
open the Out of Office assistant to turn it off manually he gets a
message to say the command cannot be completed because the extension
will not load.
Obviously that is not the exact message, I can get the full exact
message if anyone needs it, but if anyone has come across this before
can you let me know how to fix it, as everyone who mails him is
currently receiving out of office messages and he needs to turn it off,
and when he goes on holiday again he'll need to change the details.

Thanks
Chris
 
S

Sue Mosher [MVP-Outlook]

Have you tried using OWA to turn it off?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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