Outlook opening very slowly... virus?

[Guest]

Suddenly my Outlook started opening very slowly. The seems to be some
transfers going on with the Web while it is opening. Tried scanpst,
uninstalling, reinstalling Outlook. No change. Did a Safe Mode McAfee scan;
no viruses found. Any suggestions appreciated.
-Steve

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
(e-mail address removed) <[email protected]> asked this
group:
| Suddenly my Outlook started opening very slowly. The seems to be some
| transfers going on with the Web while it is opening. Tried scanpst,
| uninstalling, reinstalling Outlook. No change. Did a Safe Mode McAfee
| scan; no viruses found. Any suggestions appreciated.
| -Steve

 

[Guest]

Thank you, Milly, but implementing your suggestion didn't change the slow
opening of Outlook. Any other suggestions? BTW, I'm using Win XP and Outlook
2002.
-Steve

"Milly Staples [MVP - Outlook]"

 

[Brian Tillman]

Thank you, Milly, but implementing your suggestion didn't change the
slow opening of Outlook. Any other suggestions? BTW, I'm using Win XP
and Outlook 2002.

Try disabling IM integration. It's at the bottom of Tools>Options>Other