Outlook not working with XP SP2

[Guest]

Hi, I recently installed Service pack 2 on XP home and since then Outlook
will not log onto download e-mails. I have checked (and double checked) my
settings to no avail. When testing connection it find the servewrs but
receives no response. It suggests SSL settings be changed but there appear to
only be two options and neither have worked.

I have Norton Internet security installed which it has been suggested is
clashing with SP2 security features.

Any insight gratefully received.

 

[Brian Tillman]

Hi, I recently installed Service pack 2 on XP home and since then
Outlook will not log onto download e-mails. I have checked (and
double checked) my settings to no avail. When testing connection it
find the servewrs but receives no response. It suggests SSL settings
be changed but there appear to only be two options and neither have
worked.

I have Norton Internet security installed which it has been suggested
is clashing with SP2 security features.

Installing SP2 will automatically enable Windows' built-in firewall.
Disable it and see if that changes anything.

Norton IS also contains a firewall and two firewalls running on the same
machine can interfere with each other.