Graham said:
I have a problem everytime i open outlook it tells me it did not shut down
properly the last time and is checking personal data folder for errors it
also tells me thi smay peffect performance, which it does. Outlook hangs and
doe not respond sometimes for up t a minute or longer or sometimes not at
all. Any one have any clue as to how i can fix this
Make sure that after you exit Outlook that there are no remnant
outlook.exe processes still running (Task Manager -> Processes tab).
Wait a minute to let Outlook complete its exit, longer if you installed
add-ons that only run on exit from Outlook, like the Personal Folders
Backup (PFB) add-on from Microsoft which copies your .pst file but has
to pend the exit of Outlook to do so. If after a minute there are still
instances of outlook.exe still running, kill them.
Start Outlook in its safe mode ("outlook.exe /safe") which will not load
any add-ons you installed into Outlook, like perhaps an interceptor for
your anti-virus program because you installed their superfluous e-mail
scanning module. If Outlook behaves after loading and exiting it
without loading any add-ons then the problem is with an add-on. When
Outlook loads, it has to load all the add-ons. If an add-on hangs or
crashes on loading it, Outlook also hangs or crashes. When Outlook
exits, it has to unload all the add-ons. If an add-on hangs or crashes
on unloading it, Outlook also hangs or crashes.
