Outlook not receiving mail

[Guest]

I am having a problem trying to recive mail using Outlook 2003. I receive the following message when a receive is attempted: receiving reported error (0x800ccc93) the server responded: 2814. According to my ISP Ameritech. I have a e-mail message with a bad header that is causing the problem. I lookup the message on google for addtional information and found a potenial fix. However, the fix uses a telnet gui interface which is not provided in Windows XP. So it be came very hard to follow the instruction and delete the bad message. Has any one else had this problem and do you have a fix.

Microsoft I really need your help here. Please Microsoft and anyone else point me in the right direction.

Thanks


LB

 

[*Vanguard*]

Larry Bird said in

I am having a problem trying to recive mail using Outlook 2003. I
receive the following message when a receive is attempted: receiving
reported error (0x800ccc93) the server responded: 2814. According to
my ISP Ameritech. I have a e-mail message with a bad header that is
causing the problem. I lookup the message on google for addtional
information and found a potenial fix. However, the fix uses a telnet
gui interface which is not provided in Windows XP. So it be came
very hard to follow the instruction and delete the bad message. Has
any one else had this problem and do you have a fix.

Microsoft I really need your help here. Please Microsoft and anyone
else point me in the right direction.

Thanks


LB

The Telnet "GUI" interface (under Windows NT/2000) is nothing more than
a DOS box with a menu and a white background. The display area within
the "GUI" was just whatever would display in a DOS shell using the
telnet.exe command. It's called a console window. You are still going
to have to enter the command in the console window or in a DOS shell so
the pretty window didn't add much. You can run telnet.exe from a DOS
prompt window.

However, doesn't your ISP also provide a webmail interface to your
account? You login using their webmail interface and can then look at
the messages sitting in your mailbox. You can read those that are
readable, delete those that are not, including the defective one, and
then your mailbox is empty so your POP3 e-mail client should work
thereafter (but after you logout of the webmail interface since your ISP
may only allow one connection per IP address to an e-mail account).