Outlook keeps losing send / receive functionality

[Guest]

For some reason my Outlook 2003 keeps losing send receive functionality and
the only way to get it back is to delete the outlook.srs file so that it
replaces it with a non corrupted file. Before figuring this out I went
through all the trouble of uninstalling my entire microsoft office 2003 SBE
and Re-installing it, which by the way did nothing to fix the issue Why is it
doing this? (once a day) I know its because the outlook.srs file becomes
corrupt but what REALLY is happening that is causing my outlook.srs to become
corrupt and to cause it to loose send receive functionality?

 

[Russ Valentine [MVP-Outlook]]

It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working
that might be affecting your SRS file.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
4. Your mail account settings are corrupt. Recreate your mail account from
scratch.
5. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

 

[Guest]

My Mail account is a POP3 Business account through Verizon SuperPages.
My Connection is through Verizon Business DSL Broadband.
My Send Receive settings are the DEFAULT settings of 5 Min for both online
and offline.

The only thing that I did prior to this happening was update MS office using
online Microsoft Office Update.

I cant think of a single thing that I have changed other than when this
started I uninstalled and reinstalled Office SBE 2003 (The entire program
including Outlook)
Then applied every update to get it back up to date. As is the normal
practice when an Office program goes nutty on me.

DBengtson
Admin
Precision Dose Inc.

 

[Russ Valentine [MVP-Outlook]]

You will notice that a polling interval of 5 minutes is unrealistic. Set a
more realistic interval.

 

[Guest]

I dont understand why the default value is 5 minutes if that is an
unrealistic amount of time but I have reset it to 10 minutes. If it works I
will set everyone elses to the same.
Thanks Russ

You will notice that a polling interval of 5 minutes is unrealistic. Set a
more realistic interval.
--
Russ Valentine
[MVP-Outlook]

My Mail account is a POP3 Business account through Verizon SuperPages.
My Connection is through Verizon Business DSL Broadband.
My Send Receive settings are the DEFAULT settings of 5 Min for both online
and offline.

The only thing that I did prior to this happening was update MS office
using
online Microsoft Office Update.

I cant think of a single thing that I have changed other than when this
started I uninstalled and reinstalled Office SBE 2003 (The entire program
including Outlook)
Then applied every update to get it back up to date. As is the normal
practice when an Office program goes nutty on me.

DBengtson
Admin
Precision Dose Inc.

 

[Russ Valentine [MVP-Outlook]]

The reasons were posted in my first post. Beyond that, unfortunately, I have
no other ideas as to what could be corrupting your srs files.
--
Russ Valentine
[MVP-Outlook]

I dont understand why the default value is 5 minutes if that is an
unrealistic amount of time but I have reset it to 10 minutes. If it works
I
will set everyone elses to the same.
Thanks Russ

You will notice that a polling interval of 5 minutes is unrealistic. Set
a
more realistic interval.
--
Russ Valentine
[MVP-Outlook]

My Mail account is a POP3 Business account through Verizon SuperPages.
My Connection is through Verizon Business DSL Broadband.
My Send Receive settings are the DEFAULT settings of 5 Min for both
online
and offline.

The only thing that I did prior to this happening was update MS office
using
online Microsoft Office Update.

I cant think of a single thing that I have changed other than when this
started I uninstalled and reinstalled Office SBE 2003 (The entire
program
including Outlook)
Then applied every update to get it back up to date. As is the normal
practice when an Office program goes nutty on me.

DBengtson
Admin
Precision Dose Inc.