Outlook is slow to delete items

G

Guest

Ok, here is the scenerio. A user created a .PST file named DELETED ITEMS. He
tried putting some emails from his inbox, to that PST file. It started taking
an extremely long about of time. Before he created this pst file, everything
worked fine. He is running office 2003.
Since then, we deleted the DELETED ITEMS PST file, and now, even when he
tries to delete something from his normal deleted items folder, it can take
up to a minute to complete. Also, during this time, he will get a popup
saying that OUTLOOK IS TRYING TO ESTABLISH A CONNECTION TO THE EXCHANGE
SERVER.
If I go to the exchange server and try to delete messages from there, it
also takes a very long time to do. this has just started happening ever since
he created that pst file.

Any suggestions???
 
R

Roady [MVP]

"If I go to the exchange server and try to delete messages from there, it
also takes a very long time to do."
What do you mean by this? Surely you don't have Outlook running on the
Exchange server, do you?
 
G

Guest

Yes, Oulook is running on the server and has been that way for about five
years. We havn't had an issue with it in all of that time. Outlook doesnt
"run" on the server continuously, just went I need to go in and Administer a
user's mailbox.


Roady said:
"If I go to the exchange server and try to delete messages from there, it
also takes a very long time to do."
What do you mean by this? Surely you don't have Outlook running on the
Exchange server, do you?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
WORLDe said:
Ok, here is the scenerio. A user created a .PST file named DELETED ITEMS.
He
tried putting some emails from his inbox, to that PST file. It started
taking
an extremely long about of time. Before he created this pst file,
everything
worked fine. He is running office 2003.
Since then, we deleted the DELETED ITEMS PST file, and now, even when he
tries to delete something from his normal deleted items folder, it can
take
up to a minute to complete. Also, during this time, he will get a popup
saying that OUTLOOK IS TRYING TO ESTABLISH A CONNECTION TO THE EXCHANGE
SERVER.
If I go to the exchange server and try to delete messages from there, it
also takes a very long time to do. this has just started happening ever
since
he created that pst file.

Any suggestions???
 
R

Roady [MVP]

Praise yourself lucky. You could have done serious damage to the Exchange
server.
Go back to the client and if you are experiencing issues on the client,
recreate the mail profile and see it that works.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
WORLDe said:
Yes, Oulook is running on the server and has been that way for about five
years. We havn't had an issue with it in all of that time. Outlook doesnt
"run" on the server continuously, just went I need to go in and Administer
a
user's mailbox.


Roady said:
"If I go to the exchange server and try to delete messages from there, it
also takes a very long time to do."
What do you mean by this? Surely you don't have Outlook running on the
Exchange server, do you?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
WORLDe said:
Ok, here is the scenerio. A user created a .PST file named DELETED
ITEMS.
He
tried putting some emails from his inbox, to that PST file. It started
taking
an extremely long about of time. Before he created this pst file,
everything
worked fine. He is running office 2003.
Since then, we deleted the DELETED ITEMS PST file, and now, even when
he
tries to delete something from his normal deleted items folder, it can
take
up to a minute to complete. Also, during this time, he will get a popup
saying that OUTLOOK IS TRYING TO ESTABLISH A CONNECTION TO THE EXCHANGE
SERVER.
If I go to the exchange server and try to delete messages from there,
it
also takes a very long time to do. this has just started happening ever
since
he created that pst file.

Any suggestions???
 

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