Outlook Hangs on close!

[Jeremy]

When one of our users closes Outlook 2k it hangs on
the "please wait while outlook closes" message. I can go
into the process and end it, but it does it everytime.

 

[anonymouse]

I got the same problem in 2003....someone help?

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook does not close:

1. PDA in the cradle.
2. Fax software - especially WinFax Pro (if using 9.02, upgrade to 9.03)
3. Franklin-Covey Plan Plus!
4. COM add-ins.
5. Background mail checkers.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Jeremy asked:

| When one of our users closes Outlook 2k it hangs on
| the "please wait while outlook closes" message. I can go
| into the process and end it, but it does it everytime.

 

[Nikki Peterson [MVP - Outlook]]

Try opening the mailbox in Outlook using
the ".../CleanFreeBusy" switch. The link below
will give you the instructions on how to use it.

OL2002: Additional Command-Line Switches
http://support.microsoft.com/default.aspx?scid=KB;en-us;296192&

/CleanFreeBusy Cleans and regenerates free/busy information.

Then close outlook. (you'll have to kill it again in tasks)
But the next time you open it, it should close correctly.

Please write back to the group and let us know if this is effective.

--
Nikki Peterson [MVP - Outlook]

When one of our users closes Outlook 2k it hangs on
the "please wait while outlook closes" message. I can go
into the process and end it, but it does it everytime.

 

[Jeremy Frey]

This took care of the problem. Thank you very much.

 

[Annu]

Try opening the mailbox in Outlook using
the ".../CleanFreeBusy" switch. The link below
will give you the instructions on how to use it.

Then close outlook. (you'll have to kill it again in tasks)
But the next time you open it, it should close correctly.

Please write back to the group and let us know if this is effective.

This also worked for me- thanks.