Outlook Hangs on shutdown

[Jon LaBarge]

Some users in our org have a problem where Outlook hangs when they close it.
The box that reads "Please wait while Outlook closes" just stays there on
their screen. We're running Office 2K sp3 on W2K Pro and XP Pro machines. I
have tried Office updates, no luck. I have tried copying the profile to a
new one, no luck. I have tried deleting the profile completely and
recreating it from scratch, no luck. I have searched the microsoft KB and
found nothing of importance. Anyone else ever have this problem, and if so,
how did you overcome it? Thx!

Jon

 

[Diane Poremsky [MVP]]

are they using a pda? undock it before closing outlook...

http://www.slipstick.com/problems/close.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Jon LaBarge]

No, no one uses PDAs here. Just desktops.

are they using a pda? undock it before closing outlook...

http://www.slipstick.com/problems/close.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Some users in our org have a problem where Outlook hangs when they close
it. The box that reads "Please wait while Outlook closes" just stays
there on their screen. We're running Office 2K sp3 on W2K Pro and XP Pro
machines. I have tried Office updates, no luck. I have tried copying the
profile to a new one, no luck. I have tried deleting the profile
completely and recreating it from scratch, no luck. I have searched the
microsoft KB and found nothing of importance. Anyone else ever have this
problem, and if so, how did you overcome it? Thx!

Jon