Outlook from

[Japhy]

I have users out in field with Exchange mailboxes. They use the
exchange server as their smtp and pop server in the Outlook profile.
When they send an email, in other users inbox, the from column shows
as their email address. Where can I change this, either on the client
or the server so that email shows up as their real name.
I've changed it in about as many places as I can find (in outlook and
on the server) to no avail.
TIA

 

[Milly Staples [MVP - Outlook]]

What does their display name show as in contacts? And why does it matter?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Japhy asked:

| I have users out in field with Exchange mailboxes. They use the
| exchange server as their smtp and pop server in the Outlook profile.
| When they send an email, in other users inbox, the from column shows
| as their email address. Where can I change this, either on the client
| or the server so that email shows up as their real name.
| I've changed it in about as many places as I can find (in outlook and
| on the server) to no avail.
| TIA

 

[Diane Poremsky [MVP]]

Why are they using pop/smtp and not cached exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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