outlook freezes after importing files

[Guest]

I changed jobs, b4 leaving I exported outlook files to external flash drive.
When I import the files to a new laptop outlook2003 freezes and sends a error
msg about winfax pro. I also have a microsoft PDAthat was synched to my
former employers computer and when I synch that to my new laptop it freezes
as well. My son has taken my exported files and successfully imported it to
his laptop. He has a G-mail acct, I am an IMAP. I purchased this lap top from
Dell and have spent about 12 hrs with them and they say it is a microsoft
problem. I don't have access to my former employers computer. Anybody have
any suggestions?

 

[DL]

Only that niether Import or Export is the recognised route to use on pst
files, as it can lead to data loss/corruption.
That being said there have been a number of posts about a winfaxpro error,
even when that app is not/has not been installed.
An MVP posted the MS was aware of the problem and was looking into it.

 

[Guest]

This is what drives me mad; b4 I exported the files I went on Google and
found info @ 8help.osu.edu/1509.html which told me to choose Import/Export.
This is where I am now if u can't help me at least offerto help me retype my
900 or so contacts so I can go back to making a living. Just kidding, but
someone must have a fix for me besides you shouldn't have done that. Happy
Holidays
--
TX
Jerome

Only that niether Import or Export is the recognised route to use on pst
files, as it can lead to data loss/corruption.
That being said there have been a number of posts about a winfaxpro error,
even when that app is not/has not been installed.
An MVP posted the MS was aware of the problem and was looking into it.

 

[DL]

For how to backup and restore OL pst's
http://www.howto-outlook.com/howto/backupandrestore.htm

This is what drives me mad; b4 I exported the files I went on Google and
found info @ 8help.osu.edu/1509.html which told me to choose Import/Export.
This is where I am now if u can't help me at least offerto help me retype my
900 or so contacts so I can go back to making a living. Just kidding, but
someone must have a fix for me besides you shouldn't have done that. Happy
Holidays

 

[DL]

Create a new Profile and data file.
Test this first

 

[Guest]

Thanks very much for your info, but the technician from dell on call did what
you have suggested and it did not work. He also set up a seperate contact
file which did work but did not interact with my email address book. Do you
have any other ideas?
TX
Jerome

 

[DL]

If you are saying you still get the Winfax pro error, there have been a
number of posts on this.
An MVP reported that MS were aware of the problem & looking into it.

I'm not sure what you are saying about the contact File, do you mean a
seperate pst containing contacts or a new folder?
If the later configure it as the OL address book