outlook express

[jim b]

Outlook express worked fine untill today,click on any
message in any folder and the message box opens with the
tool bars on top, from,date,to,and subject lines next with
all the info there ,and then the text box below that, but
there is no text even were there was some days before.The
hour glass is in this box but nothing happens.It also
happened in the deleted and sent folders.

thanks for any help

 

[Malke]

Outlook express worked fine untill today,click on any
message in any folder and the message box opens with the
tool bars on top, from,date,to,and subject lines next with
all the info there ,and then the text box below that, but
there is no text even were there was some days before.The
hour glass is in this box but nothing happens.It also
happened in the deleted and sent folders.

What does a scan with a current antivirus program (meaning a version not
earlier than 2002 and using updated virus definitions) show? Also,
remove spyware with Spybot Search & Destroy from www.security.kolla.de
and Ad-aware from www.lavasoftusa.com. Be sure to update these programs
before running them. It is best to run antivirus and spyware removal
tools in Safe Mode.

After you are sure your computer is virus and spyware-free, if the
problem continues, please repost. Please be sure to include information
about your Internet connection (method/ISP), what changed between the
time things worked and the time they didn't, and what you've already
done to troubleshoot.

Malke

 

[Bruce]

Outlook express worked fine untill today,click on any
message in any folder and the message box opens with the
tool bars on top, from,date,to,and subject lines next with
all the info there ,and then the text box below that, but
there is no text even were there was some days before.The
hour glass is in this box but nothing happens.It also
happened in the deleted and sent folders.

thanks for any help

Several possible fixes.

In OE: Go to Tools>Options>Read>Fonts: Change the default encoding setting
to Western (ISO). And in IE: Delete the Temporary Internet Files, including
all offline content.

If that doesn't resolve it:

Go to: Start>Run>Type: regsvr32 inetcomm.dll - Press: Enter.
{Thanks to Jim Pickering}

If still no joy:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378
Method #2 has been successful for many.

Bruce