Outlook Express will not open.

G

Guest

I am running Windows XP SP2 Home Edition and Outlook Express 6.
OE was operating fine until yesterday.
I created a user account for my son, but was not happy with it, so I deleted
it.
That is when my troubles began,
When I try to open OE, I get the following two messages:
1. OE could not be started. The application was unable to open the OE message
store. Your computer may be out of memory or your disk is full. Contact
Microsoft support for further assistance. (0x800C012E,E)
2. OE could not be started because MSOE.DLL could not be initialized. OE
may not
be installed correctly.
I have Restored to several points prior to the problem, but it persists.
As of yet I am unable to resolve the problem.
So, any assistance would be greatly appreciated.
 
G

Guest

Mustang said:
I am running Windows XP SP2 Home Edition and Outlook Express 6.
OE was operating fine until yesterday.
I created a user account for my son, but was not happy with it, so I deleted
it.
That is when my troubles began,
When I try to open OE, I get the following two messages:
1. OE could not be started. The application was unable to open the OE message
store. Your computer may be out of memory or your disk is full. Contact
Microsoft support for further assistance. (0x800C012E,5)
2. OE could not be started because MSOE.DLL could not be initialized. OE
may not
be installed correctly.
I have Restored to several points prior to the problem, but it persists.
As of yet I am unable to resolve the problem.
So, any assistance would be greatly appreciated.
 
G

Guest

The error message in the first posting (0x800C012E,E) was incorrect. It is
correct in the second posting.
 
K

Kath Adams

From http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder.
You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE.

If that doesn't do it then move all of the DBX files to the same folder
as
Folders.dbx. You should now get into OE. Try importing the messages from
the
folder you moved the DBX files to. If you can't, you can use this tool
to
extract the messages:

DBXtract ($5):
http://www.oehelp.com/DBXtract/

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder
in an open instance of OE.
 
G

Guest

This worked for me when I had exactly the same problem.
Copied from a previous posting :

You have to reinstall Outlook Express.Open Control Panel>Folder
Options>View tab> "Show hidden files and folders" and uncheck "Hide
protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types"

Next open Windows Explorer and go to the
C:\Windows\Inf folder. Locate the msoe50.inf file, right-click it and
select install.

[XP CD is needed/find where I386 folder/servicepacfile folder
is located on the hard drive]
Kath'ys advice i read in the MS knowledgebase - but didn't appear to be
relevant to the nin-initializing problem

Davy
 

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