Outlook Express Error signature

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I get an error message each time I go into Outlook Express 6 to pick up my
e-mail. It started when I was getting a large e-mail and when it was taking
so long to download, I closed it out. Now I think I may have a currupted
file. The error report states Error signature
AppName:msimn.exe AppVer:6.0.2900.2180 ModName:ntdll.dll
I don't want to lose all my addresses and e-mail history. How do I get this
fixed? I have Windows XP.
 
Gladys said:
I get an error message each time I go into Outlook Express 6 to pick up my
e-mail. It started when I was getting a large e-mail and when it was taking
so long to download, I closed it out. Now I think I may have a currupted
file. The error report states Error signature
AppName:msimn.exe AppVer:6.0.2900.2180 ModName:ntdll.dll
I don't want to lose all my addresses and e-mail history. How do I get this
fixed? I have Windows XP.
Click to expand...

Try posting in an Outlook Express newsgroup - this is where
you will find the Outlook Express experts.
 
If OE doesn't even open now, start here:
http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- WinXP SP2 only: If your machine is fully up-to-date at Windows Update,
installing the following patch (KB918766) will help to avoid such data loss
in the future:
http://www.microsoft.com/downloads/details.aspx?FamilyID=86b68a78-f325-4a95-98c2-98af2256ccc3

This patch will be included in the next Cumulative Update for Outlook
Express/WinXP SP2.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
 
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