Outlook Express 6

S

SP2 help

I have been sent emails with attachment but the attachment is not there for
me to open. Hope someone can help. Thanks
 
B

Brian Tillman [MVP - Outlook]

I have been sent emails with attachment but the attachment is not there for
me to open. Hope someone can help. Thanks

Ask in an Outlook Express newsgroup. microsoft.public.outlookexpress.general
is one.
 
G

Gordon

SP2 help said:
I have been sent emails with attachment but the attachment is not there
for
me to open. Hope someone can help. Thanks

Firstly this is not an OE group - Outlook and Outlook Express are two
entirely different programs despite the similar name.

I suspect that your sender is sending using Outlook (not Express) and is
sending in the Outlook default email format - Rich Text. Only Outlook (not
OE) can see attachments in this email format. Get your sender to re-send the
message in either plain text or HTML and see if that helps.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.outlookexpress.general (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general
Good luck!
 

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