Firstly this is not an OE group - Outlook and Outlook Express are two
entirely different programs despite the similar name.
I suspect that your sender is sending using Outlook (not Express) and is
sending in the Outlook default email format - Rich Text. Only Outlook (not
OE) can see attachments in this email format. Get your sender to re-send the
message in either plain text or HTML and see if that helps.
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.