-----Original Message-----
When using Outlook for receiving or sending mail it will
stop responding, and it becomes impossible to closeby any
manner or way. It will not respond to SHUTDOWN and must be
shut off and rebooted. Any fixes. Thanks Harold
.
Hello!
try:
Star> Run >sfc\ scannow > Ok
And the KB Article states:-
How to Reinstall or Repair Internet Explorer and Outlook
Express in Windows XPPSS ID Number: 318378
Article Last Modified on 10/3/2002
--------------------------------------------------------------------------------
The information in this article applies to:
Microsoft Internet Explorer version 6 for Windows XP
Microsoft Outlook Express 6.0 for Windows XP
--------------------------------------------------------------------------------
This article was previously published under Q318378
IMPORTANT: This article contains information about
modifying the registry. Before you modify the registry,
make sure to back it up and make sure that you understand
how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the
registry, click the following article number to view the
article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SUMMARY
This article describes how to reinstall or repair Internet
Explorer 6 and Outlook Express 6 in Windows XP. You must do
this if you are having problems with Internet Explorer or
Outlook Express because of damaged files or missing
registration information.
IMPORTANT: After you use the procedures in this article,
you must reinstall any updates to Windows XP again. To
reinstall Windows XP updates, visit the following Microsoft
Windows Update Web site:
http://windowsupdate.microsoft.com/
MORE INFORMATION
WARNING: If you use Registry Editor incorrectly, you may
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that you
can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
To resolve this issue, use either of the following methods
while you are logged on as an administrator.
Method 1: Reinstall or Repair Windows XP
To repair or reinstall Internet Explorer and Outlook
Express in Windows XP, complete the following procedure
while you are logged on as an administrator:
Use the System File Checker tool to scan all of the
protected files on your computer:
Click Start, and then click Run.
In the Open box, type sfc /scannow, and then click OK. Note
that you may be prompted to insert the Windows XP
installation CD-ROM.
Test to determine if the issue is resolved. If the issue is
resolved, skip the remaining steps. If the issue is not
resolved, continue to the next step.
Complete an in-place upgrade of Windows XP, a repair of
Windows XP, or reinstall Windows XP.For additional
information about how to complete an in-place upgrade or
repair of Windows XP, click the article number below to
view the article in the Microsoft Knowledge Base:
315341 How to Perform an In-Place Upgrade (Reinstallation)
of Windows XP
Method 2: Edit the Registry and Install Internet Explorer 6
While you are logged on as an administrator, click Start,
and then click Run.
In the Open box, type regedit, and then click OK.
Locate the appropriate registry subkey, right-click the
IsInstalled (REG_DWORD) value, and then click Modify. To
reinstall only the Internet Explorer 6 browser component on
Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
Setup\Installed
Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
To reinstall only Outlook Express 6 on Windows XP, use the
following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
Change the value data from 1 to 0, and then click OK.
Quit Registry Editor, and then download and install
Internet Explorer 6. For information about how o download
and install Internet Explorer 6, visit the following
Microsoft Web site:
http://www.microsoft.com/windows/ie/default.asp
By default, Internet Explorer 6 is preinstalled in all
versions of Windows XP and cannot be uninstalled. To
provide computer manufacturers more flexibility in
configuring desktop versions of Windows XP, Microsoft has
made it possible for OEMs, administrators, and users to
remove user access to Internet Explorer while leaving the
Internet Explorer code intact and fully functional to make
sure the functionality of programs and operating system
functions that rely on it. For example, Windows XP supports
an "IEAccess=off" switch in the Unattend.txt file, and
Internet Explorer has been added to the Add/Remove Windows
Components section of the Add/Remove Programs tool in
Control Panel. This does not reinstall Internet Explorer.
Additional query words: manually oe6 ie6 winxp IE6.0 2002
OE2002
Keywords: kbenv kbhowto kbsetup KB318378
Technology: kbIE600Search kbIE600WinXPBeta kbIEsearch
kbIEWinXPSearch kbOutlookExpress600WinXP
kbOutlookExpressSearch kbOutlookExpressWinXPSearch
kbZNotKeyword2
with regards/
ssg/pronetworks.org
