Outlook Express 6.0 odd behavior

B

BBinOH

Here are a couple of odd things that have been happening:

1) When a new message arrives, I hear the tone twice.
2) Sometimes when I delete a message, it is not deleted from the list and is
not available in the preview window. Upon closing & opening the program, the
deleted messages no longer appear.
3) Programs hangs after hitting "Send" in a message window but will send if
you hit the "Send/Recv" button from the main window, hit "Stop" , then hit
the "Send/Recv" button again.

These are mostly just annoyances and I'm trying to correct them. I have
compacted the messages. Any suggestions would be greatly appreciated!
 
B

Bruce Hagen

Crossposted to the Outlook Express General newsgroup.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Restore:
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
 
B

BBinOH

Thanks, Bruce. It seems that the culprit behind the double notifications was
indeed CA Antispam. As for the other oddities, I will just have to wait it
out. Thanks again!
 
G

Gurney

Here are a couple of odd things that have been happening:

1) When a new message arrives, I hear the tone twice.
2) Sometimes when I delete a message, it is not deleted from the list and is
not available in the preview window. Upon closing & opening the program, the
deleted messages no longer appear.
3) Programs hangs after hitting "Send" in a message window but will send if
you hit the "Send/Recv" button from the main window, hit "Stop" , then hit
the "Send/Recv" button again.

These are mostly just annoyances and I'm trying to correct them. I have
compacted the messages. Any suggestions would be greatly appreciated!

Here's my suggestion: Ask in a group with OE in the title. Here's
another suggestion: Notice this group LACKS that.

Ask elsewhere
 
B

BBinOH

Sorry, I didn't see one, but thanks for the helpful suggestion, Richard. Or
do you go by Dick?
 
G

Gurney

Sorry, I didn't see one, but thanks for the helpful suggestion, Richard. Or
do you go by Dick?
You can call me "the guy who asks HIS questions in the appropriate
group," or just Sir.
 

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