Outlook encounters problem and must close

[Guest]

I get this message whenever I launch Outlook. I cannot get it to fully load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start menu.
If OL opens up, then try disabling the antivirus addin / Google search addin
under tools ->options->other->advanced options-> Addin manager / Com addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is either missing or
has an incorrect value. [File C:\Program Files\Microsoft Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional installation disk,
but it did not work.

 

[Roady [MVP]]

Locate extend.dat and rename it to .old. Make sure you include hidden
files/folders when searching for it.

 

[Guest]

Ok - I did this, and I even deleted the original file because when I renamed
it, it made a copy and left the extend.dat. I relaunched Outlook and got the
same error and it shut down.

Locate extend.dat and rename it to .old. Make sure you include hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I get this message whenever I launch Outlook. I cannot get it to fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start menu.
If OL opens up, then try disabling the antivirus addin / Google search
addin
under tools ->options->other->advanced options-> Addin manager / Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is either missing
or
has an incorrect value. [File C:\Program Files\Microsoft Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional installation
disk,
but it did not work.

 

[Guest]

You should rename the outcmd.dat. this stores all the customisation settings.
If that doesnot work, how about a new profile?

Ok - I did this, and I even deleted the original file because when I renamed
it, it made a copy and left the extend.dat. I relaunched Outlook and got the
same error and it shut down.

Locate extend.dat and rename it to .old. Make sure you include hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I get this message whenever I launch Outlook. I cannot get it to fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start menu.
If OL opens up, then try disabling the antivirus addin / Google search
addin
under tools ->options->other->advanced options-> Addin manager / Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is either missing
or
has an incorrect value. [File C:\Program Files\Microsoft Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional installation
disk,
but it did not work.

 

[Guest]

I renamed the outcmd.dat but didn't do any good. I did a complete uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook, it
looked like it was loading the same files - all the emails that were stored
looked like they were there. It gets to a point, then the error message pops
up and it closes before it fully loads. How can I do a new profile if I
can't get into Outlook to create one?

You should rename the outcmd.dat. this stores all the customisation settings.
If that doesnot work, how about a new profile?

Ok - I did this, and I even deleted the original file because when I renamed
it, it made a copy and left the extend.dat. I relaunched Outlook and got the
same error and it shut down.

Locate extend.dat and rename it to .old. Make sure you include hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it to fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start menu.
If OL opens up, then try disabling the antivirus addin / Google search
addin
under tools ->options->other->advanced options-> Addin manager / Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is either missing
or
has an incorrect value. [File C:\Program Files\Microsoft Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional installation
disk,
but it did not work.

 

[Roady [MVP]]

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook, it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error message
pops
up and it closes before it fully loads. How can I do a new profile if I
can't get into Outlook to create one?

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

Ok - I did this, and I even deleted the original file because when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start
menu.
If OL opens up, then try disabling the antivirus addin / Google
search
addin
under tools ->options->other->advanced options-> Addin manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Guest]

Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic. Is this
hopeless? Should I start backing up all my files and plan for a complete
reformat of the hard drive? I MUST have access to Outlook for my business.
I need to be able to receive emails regularly and have my Calendar!

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook, it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error message
pops
up and it closes before it fully loads. How can I do a new profile if I
can't get into Outlook to create one?

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start
menu.
If OL opens up, then try disabling the antivirus addin / Google
search
addin
under tools ->options->other->advanced options-> Addin manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Roady [MVP]]

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic. Is
this
hopeless? Should I start backing up all my files and plan for a complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook, it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new profile if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start
menu.
If OL opens up, then try disabling the antivirus addin / Google
search
addin
under tools ->options->other->advanced options-> Addin manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Guest]

I'm not able to launch Outlook to get to the Tools menu in Outlook, so I did
a search and found reference to a SECREC(2).CFG located in C:\Program
Files\Microsoft Office\Office10\forms\1033. The file size is 0KB. There
also a SECREC.CFG at the same location with a size of 1KB.

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic. Is
this
hopeless? Should I start backing up all my files and plan for a complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook, it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new profile if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start
menu.
If OL opens up, then try disabling the antivirus addin / Google
search
addin
under tools ->options->other->advanced options-> Addin manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Roady [MVP]]

Rename the SECREC(2).CFG to .old and try starting Outlook again. Otherwise
load Outlook in safe mode to see if there is a reference to it;
Start-> Run; outlook.exe /safe

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I'm not able to launch Outlook to get to the Tools menu in Outlook, so I
did
a search and found reference to a SECREC(2).CFG located in C:\Program
Files\Microsoft Office\Office10\forms\1033. The file size is 0KB. There
also a SECREC.CFG at the same location with a size of 1KB.

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic.
Is
this
hopeless? Should I start backing up all my files and plan for a
complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

:

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook,
it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new profile
if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because
when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it
to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under
start
menu.
If OL opens up, then try disabling the antivirus addin /
Google
search
addin
under tools ->options->other->advanced options-> Addin
manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Guest]

Perhaps I'm not understanding, but when I do a "rename" on this file, it does
not change the extension to .old

Starting Outlook in safe mode, I still get the error message stated below:
The key 'DisplayName' is either missing or has an incorrect value. [File
C:\Program Files\Microsoft Office\Office 10\forms\1033\SECREC(2).old.CFG,
Section Description]

Rename the SECREC(2).CFG to .old and try starting Outlook again. Otherwise
load Outlook in safe mode to see if there is a reference to it;
Start-> Run; outlook.exe /safe

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I'm not able to launch Outlook to get to the Tools menu in Outlook, so I
did
a search and found reference to a SECREC(2).CFG located in C:\Program
Files\Microsoft Office\Office10\forms\1033. The file size is 0KB. There
also a SECREC.CFG at the same location with a size of 1KB.

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic.
Is
this
hopeless? Should I start backing up all my files and plan for a
complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

:

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook,
it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new profile
if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because
when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it
to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under
start
menu.
If OL opens up, then try disabling the antivirus addin /
Google
search
addin
under tools ->options->other->advanced options-> Addin
manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Roady [MVP]]

Remove cfg and replace it with old. You can also move it out of the folder
onto your Desktop.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Perhaps I'm not understanding, but when I do a "rename" on this file, it
does
not change the extension to .old

Starting Outlook in safe mode, I still get the error message stated below:
The key 'DisplayName' is either missing or has an incorrect value. [File
C:\Program Files\Microsoft Office\Office 10\forms\1033\SECREC(2).old.CFG,
Section Description]

Rename the SECREC(2).CFG to .old and try starting Outlook again.
Otherwise
load Outlook in safe mode to see if there is a reference to it;
Start-> Run; outlook.exe /safe

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I'm not able to launch Outlook to get to the Tools menu in Outlook, so
I
did
a search and found reference to a SECREC(2).CFG located in C:\Program
Files\Microsoft Office\Office10\forms\1033. The file size is 0KB.
There
also a SECREC.CFG at the same location with a size of 1KB.

:

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Created a new profile and changed the default to use the new
profile.
Launched Outlook - same error and shut down. I'm starting to panic.
Is
this
hopeless? Should I start backing up all my files and plan for a
complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

:

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched
Outlook,
it
looked like it was loading the same files - all the emails that
were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new
profile
if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the
customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because
when I
renamed
it, it made a copy and left the extend.dat. I relaunched
Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you
include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message
I get this message whenever I launch Outlook. I cannot get
it
to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under
start
menu.
If OL opens up, then try disabling the antivirus addin /
Google
search
addin
under tools ->options->other->advanced options-> Addin
manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Guest]

Final resolution - I had to bring out a computer service tech and it turned
out to be a Norton plug-in for Anti-Spam software that I had uninstalled, but
somehow the plug-in remained. Once we deleted it, Outlook launched without
an issue. Thank you all for the help!

I'm not able to launch Outlook to get to the Tools menu in Outlook, so I did
a search and found reference to a SECREC(2).CFG located in C:\Program
Files\Microsoft Office\Office10\forms\1033. The file size is 0KB. There
also a SECREC.CFG at the same location with a size of 1KB.

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic. Is
this
hopeless? Should I start backing up all my files and plan for a complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

:

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched Outlook, it
looked like it was loading the same files - all the emails that were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new profile if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because when I
renamed
it, it made a copy and left the extend.dat. I relaunched Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I get this message whenever I launch Outlook. I cannot get it to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under start
menu.
If OL opens up, then try disabling the antivirus addin / Google
search
addin
under tools ->options->other->advanced options-> Addin manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.

 

[Roady [MVP]]

Goog to hear you've got things solved. Sounds like you had multiple issues
then as the file you referred to has nothing to do with Norton and was a
corrupted file ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Final resolution - I had to bring out a computer service tech and it
turned
out to be a Norton plug-in for Anti-Spam software that I had uninstalled,
but
somehow the plug-in remained. Once we deleted it, Outlook launched
without
an issue. Thank you all for the help!

I'm not able to launch Outlook to get to the Tools menu in Outlook, so I
did
a search and found reference to a SECREC(2).CFG located in C:\Program
Files\Microsoft Office\Office10\forms\1033. The file size is 0KB. There
also a SECREC.CFG at the same location with a size of 1KB.

Do you find a reference to SECREC(2).CFG in
Tools ->Options-> Other-> Advanced options-> Addin manager

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Created a new profile and changed the default to use the new profile.
Launched Outlook - same error and shut down. I'm starting to panic.
Is
this
hopeless? Should I start backing up all my files and plan for a
complete
reformat of the hard drive? I MUST have access to Outlook for my
business.
I need to be able to receive emails regularly and have my Calendar!

:

Use Control PAnel-> Mail
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I renamed the outcmd.dat but didn't do any good. I did a complete
uninstall
of Microsoft Office. I reinstalled it, and when I launched
Outlook, it
looked like it was loading the same files - all the emails that
were
stored
looked like they were there. It gets to a point, then the error
message
pops
up and it closes before it fully loads. How can I do a new
profile if
I
can't get into Outlook to create one?

:

You should rename the outcmd.dat. this stores all the
customisation
settings.
If that doesnot work, how about a new profile?

:

Ok - I did this, and I even deleted the original file because
when I
renamed
it, it made a copy and left the extend.dat. I relaunched
Outlook
and
got the
same error and it shut down.

:

Locate extend.dat and rename it to .old. Make sure you
include
hidden
files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message
I get this message whenever I launch Outlook. I cannot get
it to
fully
load,
and then the error message pops up.

I searched here first and found the following advice:
Type in "Outlook /safe" without quoutes in the RUN under
start
menu.
If OL opens up, then try disabling the antivirus addin /
Google
search
addin
under tools ->options->other->advanced options-> Addin
manager /
Com
addins

I did this - and now I have this error:
"Cannot start Microsoft Outlook. The key 'DisplayName' is
either
missing
or
has an incorrect value. [File C:\Program Files\Microsoft
Office\Office
10\forms\1033\SECREC(2).CFG, Section Description]

I've attempted to repair from the Office XP Professional
installation
disk,
but it did not work.