Outlook email, inbox & unread msgs

  • Thread starter Thread starter Beth
  • Start date Start date
B

Beth

I need some help. When I open an unread email message,
read and then hit the escape button, the msg is
automatically deleted and disappears from the face of the
earth. I just started having this problem. The new message
does not show that it has been read, it is somehow
automatically deleted? Thanks
 
It's probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply to a
message, it becomes "read" and so it disappears when an "unread messages"
view is set. Change the view back to Messages and your hidden messages
should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which can
also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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