Outlook E-Mail Editor ERROR

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Guest

I hit reply to an e-mail and received an error message stating that although
Word is listed as my e-mail editor, it is unavailable, not installed, or not
the same version as Outlook. I had replied to several e-mails, in the same
Outlook session, before that error message appeared without any problems.
Yesterday I downloaded a .dot file into the program files>microsoft
office>templates folder. Could that be the problem? I removed it, but I
still receive the same error message. Please help!
 
Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
 
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my job, and I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem says he
repaired and the error message continued to pop up.

Roady said:
Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tygerlily16 said:
Oh, and I don't really want to do a repair. Is there another way?
 
No, as I said; reinstalling it doesn't affect any settings.

Locate normal.dot and rename it to .old when Outlook and Word are closed.
Then first load Word and then load Outlook and try again.
Additionally see; http://www.howto-outlook.com/faq/interfaceerror.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tygerlily16 said:
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my job, and
I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem says he
repaired and the error message continued to pop up.

Roady said:
Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tygerlily16 said:
Oh, and I don't really want to do a repair. Is there another way?

:

I hit reply to an e-mail and received an error message stating that
although
Word is listed as my e-mail editor, it is unavailable, not installed,
or
not
the same version as Outlook. I had replied to several e-mails, in the
same
Outlook session, before that error message appeared without any
problems.
Yesterday I downloaded a .dot file into the program files>microsoft
office>templates folder. Could that be the problem? I removed it,
but I
still receive the same error message. Please help!
 
ok I repaired and still get the error

Tygerlily16 said:
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my job, and I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem says he
repaired and the error message continued to pop up.

Roady said:
Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Tygerlily16 said:
Oh, and I don't really want to do a repair. Is there another way?

:

I hit reply to an e-mail and received an error message stating that
although
Word is listed as my e-mail editor, it is unavailable, not installed, or
not
the same version as Outlook. I had replied to several e-mails, in the
same
Outlook session, before that error message appeared without any problems.
Yesterday I downloaded a .dot file into the program files>microsoft
office>templates folder. Could that be the problem? I removed it, but I
still receive the same error message. Please help!
 
how do I locate normal.dot?

Roady said:
No, as I said; reinstalling it doesn't affect any settings.

Locate normal.dot and rename it to .old when Outlook and Word are closed.
Then first load Word and then load Outlook and try again.
Additionally see; http://www.howto-outlook.com/faq/interfaceerror.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tygerlily16 said:
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my job, and
I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem says he
repaired and the error message continued to pop up.

Roady said:
Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Oh, and I don't really want to do a repair. Is there another way?

:

I hit reply to an e-mail and received an error message stating that
although
Word is listed as my e-mail editor, it is unavailable, not installed,
or
not
the same version as Outlook. I had replied to several e-mails, in the
same
Outlook session, before that error message appeared without any
problems.
Yesterday I downloaded a .dot file into the program files>microsoft
office>templates folder. Could that be the problem? I removed it,
but I
still receive the same error message. Please help!
 
I ran Regsvr32.exe %Windir%\System32\Ole32.dll and it didn't work

Tygerlily16 said:
how do I locate normal.dot?

Roady said:
No, as I said; reinstalling it doesn't affect any settings.

Locate normal.dot and rename it to .old when Outlook and Word are closed.
Then first load Word and then load Outlook and try again.
Additionally see; http://www.howto-outlook.com/faq/interfaceerror.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Tygerlily16 said:
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my job, and
I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem says he
repaired and the error message continued to pop up.

:

Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Oh, and I don't really want to do a repair. Is there another way?

:

I hit reply to an e-mail and received an error message stating that
although
Word is listed as my e-mail editor, it is unavailable, not installed,
or
not
the same version as Outlook. I had replied to several e-mails, in the
same
Outlook session, before that error message appeared without any
problems.
Yesterday I downloaded a .dot file into the program files>microsoft
office>templates folder. Could that be the problem? I removed it,
but I
still receive the same error message. Please help!
 
ok I found it, but I don't know how to change the extension to .old

Tygerlily16 said:
I ran Regsvr32.exe %Windir%\System32\Ole32.dll and it didn't work

Tygerlily16 said:
how do I locate normal.dot?

Roady said:
No, as I said; reinstalling it doesn't affect any settings.

Locate normal.dot and rename it to .old when Outlook and Word are closed.
Then first load Word and then load Outlook and try again.
Additionally see; http://www.howto-outlook.com/faq/interfaceerror.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my job, and
I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem says he
repaired and the error message continued to pop up.

:

Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Oh, and I don't really want to do a repair. Is there another way?

:

I hit reply to an e-mail and received an error message stating that
although
Word is listed as my e-mail editor, it is unavailable, not installed,
or
not
the same version as Outlook. I had replied to several e-mails, in the
same
Outlook session, before that error message appeared without any
problems.
Yesterday I downloaded a .dot file into the program files>microsoft
office>templates folder. Could that be the problem? I removed it,
but I
still receive the same error message. Please help!
 
You can enable Windows to show extensions by Control Panel-> Folder Optios->
tab View-> uncheck Hide extensions for known file types

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Tygerlily16 said:
ok I found it, but I don't know how to change the extension to .old

Tygerlily16 said:
I ran Regsvr32.exe %Windir%\System32\Ole32.dll and it didn't work

Tygerlily16 said:
how do I locate normal.dot?

:

No, as I said; reinstalling it doesn't affect any settings.

Locate normal.dot and rename it to .old when Outlook and Word are
closed.
Then first load Word and then load Outlook and try again.
Additionally see; http://www.howto-outlook.com/faq/interfaceerror.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message
Repairing puts everything back to as it originally was after first
installation, correct? I have a custom toolbar installed for my
job, and
I
don't know how to get it back if it's lost.

Besides, the guy who started the other thread about this problem
says he
repaired and the error message continued to pop up.

:

Why not? Reinstalling doesn't affect any settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message
Oh, and I don't really want to do a repair. Is there another
way?

:

I hit reply to an e-mail and received an error message stating
that
although
Word is listed as my e-mail editor, it is unavailable, not
installed,
or
not
the same version as Outlook. I had replied to several e-mails,
in the
same
Outlook session, before that error message appeared without any
problems.
Yesterday I downloaded a .dot file into the program
files>microsoft
office>templates folder. Could that be the problem? I removed
it,
but I
still receive the same error message. Please help!
 

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