Outlook doesn't remember identities

[Guest]

Hi - Every time I reboot my machine and open outlook it starts the internet
connection wizard and has no memory of identities I have previously set up.

Any ideas?

Cheers
I

 

[Brian Tillman]

Hi - Every time I reboot my machine and open outlook it starts the
internet connection wizard and has no memory of identities I have
previously set up.

Outlook doesn't have identities. What are you really describing?

 

[Guest]

When I set up an email account, it works. When I reboot the machine there is
no way of sending or recieving emails from that email address unless I go
through the whole process of setting up the email account again. Even if I
set it as the default mail account.

 

[Brian Tillman]

When I set up an email account, it works. When I reboot the machine
there is no way of sending or recieving emails from that email
address unless I go through the whole process of setting up the email
account again. Even if I set it as the default mail account.

Describe exactly how you set the account up.

 

[Guest]

If I turn on the PC and open outlook express it automaticall opens the
Internet Connection wizard.

I type my name.
I type my email address
I specify my incoming mail server as POP3 and secify incoming and outgoing
servers
I specify the account name, type the password, and check the 'remember
password' box
<end>

I can now send emails and everything works fine.

If I reboot my PC the internet connection wizard starts automatically. There
is no trace of the email account I just set up.

If I click on file>identities>manage identities, there is no trace of the
email account I just set up.

If I click on NEW and set up an email account, and even specify 'use this
identity when a program cannot ask you to choose' then it still all
disappears on reboot.

 

[Brian Tillman]

If I turn on the PC and open outlook express it automaticall opens the
Internet Connection wizard.

Outlook Express questions belong in a different newsgroup. This one is for
Office Outlook. Ask in
news://msnews.microsoft.com/microsoft.public.outlookexpress.general