Outlook doesn't reconnect to server, stays offline

[Guest]

I have a domain and if the the exchange service is interrupted, all clients
switch to offline mode, as they should. When Exchange is back up and runnig,
some clients, however, remain offline until the user manually unchecks Work
Offline and others reconnect automatically.

What causes this and how can I get all clients to reconnect automatically?

Running Windows SBS 2003 and Office 2003.

Thanks,
Scott

 

[Guest]

I have the exact problem also. When the Exchange server comes back up, some
users remain in the offline mode, others automatically go back to online.

One fix I have found:
Under the More Settings button when changing e-mail account settings,
change the Microsoft Exchange Server setting 'When Starting' to 'Manually
control connection state' and 'Default Connection state' to 'Connect with the
network'. This will force Outlook to go online if possible the next time
Outlook is restarted.

Anyone know how to use group policy to force this setting to all my
workstations?

However, I am still looking for why some users do not go online
automatically. Most users do not notice when they are 'offline', then call
me because they aren't receiving any emails.

Anyone know how to make Outlook go online automatically when the Exchange
server is back up and running?

Thanks,
Eric