dont know what you mean by email tranport.
POP3/smpt via broadband isp
i run the full 2003 office suite
does that help?
--
paul
(e-mail address removed)
remove nospam for email addy!
:
What mail transport are you using?
--
Russ Valentine
[MVP-Outlook]
Ok Russ some developments.I ran the scanpst tool on Outlook pst in
c/docs&setting/paul/local settings/application
data/microsoft/outlook
and
it
reported no errors.I then started outlook and tools/email
accounts/view
and
change existing address books,(At this point clicking the change
button
showed my two contacts address lists.)removed outlook address
books.Closed
outlook, reopened outlook,tools/email accounts/add email
account/outlook
address books.Under properties on my two contact adress books the
outlook
address book is checked.
Now the new( or perhaps the problem all along) development.I can
have
both
address lists active/present, but I cannot select either (or even
one)
via
the drop down arrow when trying to select"show names from".As soon
as i
select either "contact" or "carclub"(even if there is only one
choice)
via
the drop down list outlook freezes then crashes
at this point i got an error message
"The address list could not be displayed".Have seen this several
times
"an unsupported restriction was passed into an IMAPTable method"
Have
seen
this only once
I can see both address lists and select recipients via "new message
to
contact"
Sorry for the length but i am trying to be as specific as possible.I
am
sure
this worked fine on my other laptop.(same programs and make of
laptop)
--
paul
(e-mail address removed)
remove nospam for email addy!
:
If you examine the path to your default Outlook data file, then
there
is
no
reason you cannot find and repair that file with the Inbox Repair
Tool.
Why
can't you? What happens when you try?
You must first do that, then you must repair the Outlook Address
Book
Service by removing it from your profile, restarting Outlook, and
re-adding
it.
--
Russ Valentine
[MVP-Outlook]
I will try Russ,thanks for your patience
I have two contacts lists,one is the original outlook "contacts"
folder,and
i have another contact list we will call it "car club".Both are
ticked
as
outlook address books.I can select and use the "car club"
list,but
not
the
"contacts" list.Out look freezes and crashes crashes when i
select
"contacts".I get a message,"a fatal error has occurred in
microsoft
outlook"
--
paul
(e-mail address removed)
remove nospam for email addy!
:
You are lost, and you've lost us as well. Uninstalling and
reinstalling
Outlook would be expected to accomplish nothing. We have no idea
what
you
mean by, "My other contacts list works as an outlook address
book."
Clarify
what that means. You should never transfer Outlook data using
Import/Export.
Countless posts here tell you why.
--
Russ Valentine
[MVP-Outlook]
I tried Russ.....First of all I could not navigate to
outlook.pst,i
had
to
copy the path from the search function.The tool repaired
something
but
i
could not locate any recoverd pst files in outlook,and outlook
still
crashes
when i try to select "contacts" as an address book.My other
contacts
list
works as an outlook address book.I am going to uninstall
outlook
and
reinstall.If i dont Import "contacts" and "club contacts"
address,s
using
the outlook import and export tool how do get them into the
new
install?
paul
(e-mail address removed)
remove nospam for email addy!
:
You repair your entire Outlook data file. That is your PST
file.
http://support.microsoft.com/kb/287497/en-us
--
Russ Valentine
[MVP-Outlook]
Hello again Russ.Can you give me a little more detail on
this.Do
i
use
scanpst to repair the contacts lists?.I have to "export"
the
contacts
to
my
documents or some other location first in to create
discrete
pst
files?
To remove the outlook address bok i tried the Email
accounts
item
on
the
outlook tools menu.
--
paul
(e-mail address removed)
remove nospam for email addy!
:
Unfortunately, Microsoft doesn't understand how badly
importing
functions
are broken no matter how many times we tell them.
--
Russ Valentine
[MVP-Outlook]
Sorry Russ I followed Outlook help to transfer
contacts.I
will
try
your
suggestions.
-
paul
(e-mail address removed)
remove nospam for email addy!
:
Importing and exporting are never the correct way to
transfer
Contacts.
You
have corrupted your Outlook Address Book Service and
perhaps
your
profile.
Do the easy stuff first. Repair your PST file. Then
remove
and
re-add
the
Outlook Address Book Service to your profile,
restarting
Outlook
in
between.
--
Russ Valentine
[MVP-Outlook]
message
Have my conctacs folders checked"show as outlook
address
book"
,can use from within contacts,but when i use the
address
book
Outlook
initially freezes then i get
"Microsoft Office Outlook has encountered a problem
and
needs
to
close..."
These contact(pst) folders were migrated from another
computer
via
the
import /export tool.
