outlook crashes when I save or access contacts or click "mailto" U

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently moved my .pst to a shared folder so that I can access e-mail from
other computers on my home LAN. Now, when I try to do any of the following,
outlook crashes:
-save a new/modified contact (but it does manage to save it)
-click on a "mailto" url oin a web page
-try to find an e-mail address by typing a partial name/address in "to"
field of a message composition and clicking on the check names button
-click on a contact and select "new message to contact"


I did find another issue* after moving the folder that leads me to believe
that Outlook is still looking for some data in the old location, but I have
managed to fix that.

I have already tried repairing Outlook from the add/delete programs tool,
but that didn't do it.

I did buy this computer used, and have occasionally found strabge settings
in the registry (yeah I know - shoulda wiped it clean, but it's too late for
that, & I'm not going back).

*Outlook couldn't do a "find all>related messages..." because it didn't know
where the drafts folder was. I fixed it by saving an e-mail to drafts, which
must have updated some registry value.
 
Personal folder files are unsupported over a LAN or over a WAN link:
http://support.microsoft.com/kb/297019/en-us

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, micktee asked:

| I recently moved my .pst to a shared folder so that I can access
| e-mail from other computers on my home LAN. Now, when I try to do
| any of the following, outlook crashes:
| -save a new/modified contact (but it does manage to save it)
| -click on a "mailto" url oin a web page
| -try to find an e-mail address by typing a partial name/address in
| "to" field of a message composition and clicking on the check names
| button -click on a contact and select "new message to contact"
|
|
| I did find another issue* after moving the folder that leads me to
| believe that Outlook is still looking for some data in the old
| location, but I have managed to fix that.
|
| I have already tried repairing Outlook from the add/delete programs
| tool, but that didn't do it.
|
| I did buy this computer used, and have occasionally found strabge
| settings in the registry (yeah I know - shoulda wiped it clean, but
| it's too late for that, & I'm not going back).
|
| *Outlook couldn't do a "find all>related messages..." because it
| didn't know where the drafts folder was. I fixed it by saving an
| e-mail to drafts, which must have updated some registry value.
 
The reason I moved the file from it's default location is to access it from
other computers, but the problems I am describing are occuring on the same
computer that the files are located on.
 
Back
Top