Outlook crashes after Vista upgrade.

[Guest]

I've been using Outlook 2207 with Vista Business for about 6 months with no
problems until now.

I have just upgraded the Vista Business to Vista Ultimate, and now whenever
I try to start Outlook it crashes with the error message:

"Microsoft Outlook has stopped working"

Vista then offers to find a solution but none is presented.

If anyone has any ideas then I'd love to hear them - I'm toying with the
idea of a re-install for Outlook, but I'd rather find a less drastic solution
if possible.

Thanks in advance

Neil

 

[Roady [MVP]]

What is being logged to the Event Viewer regarding the crash?

 

[Milly Staples [MVP - Outlook]]

Less drastic would be to create a new mail profile - mail profiles can be fragile and many do not survive either an OS or Office upgrade in place.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Neil asked:

| I've been using Outlook 2207 with Vista Business for about 6 months
| with no problems until now.
|
| I have just upgraded the Vista Business to Vista Ultimate, and now
| whenever I try to start Outlook it crashes with the error message:
|
| "Microsoft Outlook has stopped working"
|
| Vista then offers to find a solution but none is presented.
|
| If anyone has any ideas then I'd love to hear them - I'm toying with
| the idea of a re-install for Outlook, but I'd rather find a less
| drastic solution if possible.
|
| Thanks in advance
|
| Neil