Outlook contacts list issue

G

Guest

I am in the process of recovering data from an anchange disaster. I had all
of the mailboxes recovered and are all in PST files. I am now going through
and showing users how to import their calendars, contacts, mail etc. When a
user imports his/her contacts, everything goes fine until they try to use
those contacts through the address book. The address book does not show any
contacts added by the import. Any newly created contacts are visible. I
have found that if I change the email address of an imported contact, that
contact will then appear in the address book. This indicates a corruption in
the email address of the contact. All of the email addresses appear fine in
the contact list, so the error must be something else, but related.

Another interesting note is that if I add the contacts folder from the PST
file to the address book without importing it, all contacts show in the
address book. It is only after importing/copying the contacts, that this
"corruption" occurs.

I need to have these contacts repaired, and cannot do it on a one-by-one
basis as I have 132 PST files to restore and many of them contain large
amounts of contacts.
 
B

Brian Tillman

Bill Prochazka said:
I am in the process of recovering data from an anchange disaster. I
had all of the mailboxes recovered and are all in PST files. I am
now going through and showing users how to import their calendars,
contacts, mail etc. When a user imports his/her contacts, everything
goes fine until they try to use those contacts through the address
book. The address book does not show any contacts added by the
import.

Have one of them try to simply open the PST (File>Open>Outlook Data File)
and copy the Contacts folder contents from the PST to the mailbox's Contacts
rather than import.
 
G

Guest

That was the original process I took. I only looked to importing when
dealing with calendars as you cannot click and drag all calendar item from
one calendar to another.
 
R

Russ Valentine [MVP-Outlook]

Importing does not solve that problem. You simply need to create an
unfiltered view of your Calendar to copy its contents. By Category is what
most of us use.
 
G

Guest

Ok...that is another way of bringing in calendar objects, but my problem is
not with the calendar, but rather with the contacts not copying correctly.
When contacts are copied, imported, or moved, they lose something that is
needed to allow to be displayed in the address list. Simply opening the
contact, making any change, and saving will fix the problem. I need a batch
way of "fixing" all contacts in a folder.

Russ Valentine said:
Importing does not solve that problem. You simply need to create an
unfiltered view of your Calendar to copy its contents. By Category is what
most of us use.
--
Russ Valentine
[MVP-Outlook]
Bill Prochazka said:
That was the original process I took. I only looked to importing when
dealing with calendars as you cannot click and drag all calendar item from
one calendar to another.
 

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