Outlook Contacts and default folders

[Nanna Vikki]

* I have outlook 2007
* Recently had to re install my data into a new computer and it has taken me
days to re set everything, particularly the defaults. All seems to be working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) & (Contacts VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in (Contacts)
* I have the address book loaded correctly - When I use the TO I get my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder. And to
open the customised new contact form.

I have taken so long over the re installation that my mind is going blank
and I don't remember how to make the defaults work.

Please help.

 

[Russ Valentine [MVP-Outlook]]

State clearly how you migrated your Outlook data to this installation. Doing
so correctly would not create 2 sets of Folders.

 

[Nanna Vikki]

mmmm.... well I had a few problems with duplicates and ended up with over
9000 contacts... Have since cleaned out the duplicates

From an other computer I saved my pst file.
I then installed outlook 2007 on new computer.
Initially I imported the pst file with all the duplicates.
I then added a saved pst file which had the correct contacts.
I then deleted the pst file which had the duplicate contacts folder.
Although I only have one pst folder showing now I still have duplicate
Contacts both shown in the one pst folder.

State clearly how you migrated your Outlook data to this installation. Doing
so correctly would not create 2 sets of Folders.
--
Russ Valentine
[MVP-Outlook]

* I have outlook 2007
* Recently had to re install my data into a new computer and it has taken
me
days to re set everything, particularly the defaults. All seems to be
working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) & (Contacts
VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in (Contacts)
* I have the address book loaded correctly - When I use the TO I get my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder. And to
open the customised new contact form.

I have taken so long over the re installation that my mind is going blank
and I don't remember how to make the defaults work.

Please help.

 

[Nanna Vikki]

Second reply.

I have now corrected my problem of the default form. I can now click on NEW
- CONTACT and the correct customised form opens.

I right clicked on properties and in the section WHEN POSTING TO THIS
FOLDER, USE: I changed it to the relevant form. Although when i go back to
this section it still shows IPM.Contact - but it is working ok.

I still have the second set of Contacts (empty) but still showing on the
Folder View and in All contact Items. Although I have moved my CONTACTS VM up
to the top.

State clearly how you migrated your Outlook data to this installation. Doing
so correctly would not create 2 sets of Folders.
--
Russ Valentine
[MVP-Outlook]

* I have outlook 2007
* Recently had to re install my data into a new computer and it has taken
me
days to re set everything, particularly the defaults. All seems to be
working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) & (Contacts
VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in (Contacts)
* I have the address book loaded correctly - When I use the TO I get my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder. And to
open the customised new contact form.

I have taken so long over the re installation that my mind is going blank
and I don't remember how to make the defaults work.

Please help.

 

[Nanna Vikki]

Sorry problem is not sorted as I had thought.

I just created a new contact and although the form is correct it is now
saving into the empty contact folder instead of my CONTACTS VM with all my
data.

Second reply.

I have now corrected my problem of the default form. I can now click on NEW
- CONTACT and the correct customised form opens.

I right clicked on properties and in the section WHEN POSTING TO THIS
FOLDER, USE: I changed it to the relevant form. Although when i go back to
this section it still shows IPM.Contact - but it is working ok.

I still have the second set of Contacts (empty) but still showing on the
Folder View and in All contact Items. Although I have moved my CONTACTS VM up
to the top.

State clearly how you migrated your Outlook data to this installation. Doing
so correctly would not create 2 sets of Folders.
--
Russ Valentine
[MVP-Outlook]

* I have outlook 2007
* Recently had to re install my data into a new computer and it has taken
me
days to re set everything, particularly the defaults. All seems to be
working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) & (Contacts
VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in (Contacts)
* I have the address book loaded correctly - When I use the TO I get my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder. And to
open the customised new contact form.

I have taken so long over the re installation that my mind is going blank
and I don't remember how to make the defaults work.

Please help.

 

[Russ Valentine [MVP-Outlook]]

You never import PST files. Doing so will corrupt your profile by creating a
ghost or duplicate file that you cannot close.
Create a new profile and use a supported method for connecting it to your
data file:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Once you do, you will be able to close the new PST file that the new Outlook
profile created automatically.
--
Russ Valentine
[MVP-Outlook]

mmmm.... well I had a few problems with duplicates and ended up with over
9000 contacts... Have since cleaned out the duplicates

From an other computer I saved my pst file.
I then installed outlook 2007 on new computer.
Initially I imported the pst file with all the duplicates.
I then added a saved pst file which had the correct contacts.
I then deleted the pst file which had the duplicate contacts folder.
Although I only have one pst folder showing now I still have duplicate
Contacts both shown in the one pst folder.

State clearly how you migrated your Outlook data to this installation.
Doing
so correctly would not create 2 sets of Folders.
--
Russ Valentine
[MVP-Outlook]

* I have outlook 2007
* Recently had to re install my data into a new computer and it has
taken
me
days to re set everything, particularly the defaults. All seems to be
working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) & (Contacts
VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in
(Contacts)
* I have the address book loaded correctly - When I use the TO I get my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I
right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder. And
to
open the customised new contact form.

I have taken so long over the re installation that my mind is going
blank
and I don't remember how to make the defaults work.

Please help.

 

[Nanna Vikki]

Thank you for your suggestions, although they didn't really help with my
specific problem.

I had already done most of what the links suggested.

However for others with same problem I will note my actions as follows:-

* Note - I already allocated forms, and selections within the outlook
options.
* My outlook contacts were in a separate folder and not displayed int he
default folder although all other information was as should be.
* I opened the personalised Contact Folder (in folder view) with all my
contacts inserted and visible.
* I manually selected all contacts in Ph view and then mouse over
moved/dragged them to the outlook default Contact folder created by outlook.
*This was successful
* I then deleted my personal contact folder (now empty) from outlook by
right clicking on the folder (there was nothing left in the folder so was not
a problem)
*Now I have all my contacts in the same place.
*All else is now as it should be - ie: the form selected is now the default
form.

VIKKI

You never import PST files. Doing so will corrupt your profile by creating a
ghost or duplicate file that you cannot close.
Create a new profile and use a supported method for connecting it to your
data file:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Once you do, you will be able to close the new PST file that the new Outlook
profile created automatically.
--
Russ Valentine
[MVP-Outlook]

mmmm.... well I had a few problems with duplicates and ended up with over
9000 contacts... Have since cleaned out the duplicates

From an other computer I saved my pst file.
I then installed outlook 2007 on new computer.
Initially I imported the pst file with all the duplicates.
I then added a saved pst file which had the correct contacts.
I then deleted the pst file which had the duplicate contacts folder.
Although I only have one pst folder showing now I still have duplicate
Contacts both shown in the one pst folder.

State clearly how you migrated your Outlook data to this installation.
Doing
so correctly would not create 2 sets of Folders.
--
Russ Valentine
[MVP-Outlook]
* I have outlook 2007
* Recently had to re install my data into a new computer and it has
taken
me
days to re set everything, particularly the defaults. All seems to be
working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) & (Contacts
VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in
(Contacts)
* I have the address book loaded correctly - When I use the TO I get my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I
right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder. And
to
open the customised new contact form.

I have taken so long over the re installation that my mind is going
blank
and I don't remember how to make the defaults work.

Please help.

 

[Russ Valentine [MVP-Outlook]]

The steps I posted, when followed correctly, accomplish the same thing and
also fix other problems users encounter from importing a PST file.
--
Russ Valentine
[MVP-Outlook]

Thank you for your suggestions, although they didn't really help with my
specific problem.

I had already done most of what the links suggested.

However for others with same problem I will note my actions as follows:-

* Note - I already allocated forms, and selections within the outlook
options.
* My outlook contacts were in a separate folder and not displayed int he
default folder although all other information was as should be.
* I opened the personalised Contact Folder (in folder view) with all my
contacts inserted and visible.
* I manually selected all contacts in Ph view and then mouse over
moved/dragged them to the outlook default Contact folder created by
outlook.
*This was successful
* I then deleted my personal contact folder (now empty) from outlook by
right clicking on the folder (there was nothing left in the folder so was
not
a problem)
*Now I have all my contacts in the same place.
*All else is now as it should be - ie: the form selected is now the
default
form.

VIKKI

You never import PST files. Doing so will corrupt your profile by
creating a
ghost or duplicate file that you cannot close.
Create a new profile and use a supported method for connecting it to your
data file:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Once you do, you will be able to close the new PST file that the new
Outlook
profile created automatically.
--
Russ Valentine
[MVP-Outlook]

mmmm.... well I had a few problems with duplicates and ended up with
over
9000 contacts... Have since cleaned out the duplicates

From an other computer I saved my pst file.
I then installed outlook 2007 on new computer.
Initially I imported the pst file with all the duplicates.
I then added a saved pst file which had the correct contacts.
I then deleted the pst file which had the duplicate contacts folder.
Although I only have one pst folder showing now I still have duplicate
Contacts both shown in the one pst folder.



:

State clearly how you migrated your Outlook data to this installation.
Doing
so correctly would not create 2 sets of Folders.
--
Russ Valentine
[MVP-Outlook]
* I have outlook 2007
* Recently had to re install my data into a new computer and it has
taken
me
days to re set everything, particularly the defaults. All seems to
be
working
ok except for the following:-
* In folder list view I have 2 sets of Contacts (Contacts) &
(Contacts
VM) -
(Contacts VM) is where I have almost 5000 contacts and nil in
(Contacts)
* I have the address book loaded correctly - When I use the TO I get
my
contacts VM and can elect my contact to send mail.
* I have my own customised forms for my Contacts. I can view any of
my
contacts via the contact lists in the correct format.
* When I use the NEW Contact though it does not open my customised
form
Unless I use CHOOSE FORM which is a long way around.
* I think this is because of the two Contact folders.

Question - How do i delete an unwanted empty Contact Folder. When I
right
click the Delete option is greyed out.

Question - How can I make my wanted CONTACTS VM the default folder.
And
to
open the customised new contact form.

I have taken so long over the re installation that my mind is going
blank
and I don't remember how to make the defaults work.

Please help.