Outlook Connector stopped working

  • Thread starter Thread starter James Glenn
  • Start date Start date
J

James Glenn

I have been using the Outlook Connector on Outlook 2007 for 6+ months now.
As of 12/06/07 it has stopped synchronizing and I am at a loss. I have tried
uninstalling and reinstalling with no luck. Two Folders download fine along
with the calendar and tasks but the inbox -- nothing.

Does anyone know where the Sync Issues Folder is? Or where I can go for
more info about the error?

Here is the Sync Log.

Outlook Connector Version 12.0.4518.1068

Account: (e-mail address removed)

Signed in successfully at 12/8/2007 1:01:43 PM


Mail: Last successfully refreshed at 1:01 PM.

Calendar: Last successfully refreshed at 1:01 PM.

Contacts: Last successfully refreshed at 1:01 PM.


Errors :

Time: 12/8/2007 1:01:48 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.


Time: 12/8/2007 1:02:19 PM
Error in Mail
An unknown error was encountered during a synchronization operation with the
service. Some of the items might not have been synchronized.
Look for a log in the Sync Issues folder.
 
I have been using the Outlook Connector on Outlook 2007 for 6+ months now.
As of 12/06/07 it has stopped synchronizing and I am at a loss. I have tried
uninstalling and reinstalling with no luck. Two Folders download fine along
with the calendar and tasks but the inbox -- nothing.

Does anyone know where the Sync Issues Folder is? Or where I can go for
more info about the error?

Here is the Sync Log.

Outlook Connector Version 12.0.4518.1068

Account: (e-mail address removed)

Signed in successfully at 12/8/2007 1:01:43 PM

Mail: Last successfully refreshed at 1:01 PM.

Calendar: Last successfully refreshed at 1:01 PM.

Contacts: Last successfully refreshed at 1:01 PM.

Errors :

Time: 12/8/2007 1:01:48 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.

Time: 12/8/2007 1:02:19 PM
Error in Mail
An unknown error was encountered during a synchronization operation with the
service. Some of the items might not have been synchronized.
Look for a log in the Sync Issues folder.
Click to expand...

Hi! I have got the same problem with you. The outlook connector
failed to sync the email since Jan 11, 2008.

btw, where did you get the log file?
 
Hi! I have got the same problem with you. Theoutlookconnector
failed tosyncthe email since Jan 11, 2008.

btw, where did you get the log file?- Hide quoted text -

- Show quoted text -
Click to expand...

Same problem here. It worked the last time I used it in December. When
I went to update/sync today - I got the same error messages as James
did.





The log is in Outlook, lower right, after you Send/Receive you should
see the Server Status, Detailed Report...
 
Same problem here. It worked the last time I used it in December. When
I went to update/sync today - I got the same error messages as James
did.

The log is in Outlook, lower right, after you Send/Receive you should
see the Server Status, Detailed Report...- Hide quoted text -

- Show quoted text -
Click to expand...

Ok, so I read the 12.0 FAQ - it says to Remove the account then Add it
back. Tried it last night, it seems to have done the trick for me.

Outlook 2007:
* Click the Tools menu.
* Click "Account Settings..."
* Select the Windows Live Hotmail account receiving the 4104 error and
click "Remove"
Outlook 2003:
* Click the Tools menu.
* Click "E-mail Accounts"
* Select "View or change existing e-mail accounts", and then click
Next.
* Select the Windows Live Hotmail account receiving the 4104 error and
click "Remove"
* Click Finish

Then add the account back to Outlook by clicking the Outlook Connector
menu and selecting "Add new account..."

Note, do not remove and re-add your Windows Live Hotmail account
unless you are unable to synchronize and you receive a 4104 error.
Removing and re-adding your account unnecessarily may cause your
account to exhaust its pool of synchronization relationships and
prevent you from synchronizing for up to 30 days.
 
Hey guys,

im having the same 4350 problem. I tried to delete my account and re-add it
but the moment it is connected again it reports the 4350
I also removed outlook connector and re-installed it.
I use outlook connector for 1 account on two computers and they both report
the 4350.

My questions:
- This outlook connector is a pretty bad piece of software isnt it? Does
anyone have any suggestions resolve this?

- What does the 4350 error actually mean? My emails are synced perfectly. I
do have some doubt about my contacts thought. Maybe it has to do with that?
any suggestions


Outlook Connector Version 12.0.4518.1068

Account: [email protected]

Signed in successfully at 19-2-2008 9:24:39


Mail: Last successfully refreshed at 9:24.

Calendar: Error at 9:24.

Contacts: Last successfully refreshed at 9:24.


Errors :

Time: 19-2-2008 9:24:41
Error in Calendar
Outlook Connector is available only to subscribers.


Time: 19-2-2008 9:24:44
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.

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