Outlook cannot open

[Cristina]

I was using Outlook 2007 and love it! but then one day it just closed while
I was using it then this message came up. :

Microsoft Office Outlook:

Cannot start Microsoft Office Outlook. Cannot open the Outlook
Window. The set of folders cannot be opened. Errors have been detected in
the file
C:\users\.... …. appData\local\microsoft\outlook\outlook.pst.
Quit Outlook and all mail-related applications, and then use the Inbox
repair tool (scanpst.exe)
To diagnose and repair errors in the file. For more information about the
Inbox repair tool, see Help.


I've searched/scanned my computer for the scanpst.exe.. not there. looked
for the Inbox repair tool.. not there. I've uninstalled outlook 2007 and
reloaded it.. still says the same thing. I'm very frustrated here cos I love
outlook. I hate microsoft Mail! Please help. I've bought the outlook 2007
outright. I paid a great deal for this to just turn to crap. Thanks for
everyones help.

 

[Milly Staples [MVP - Outlook]]

Did you turn on searching hidden files/folders?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

I was using Outlook 2007 and love it! but then one day it just closed while
I was using it then this message came up. :

Microsoft Office Outlook:

Cannot start Microsoft Office Outlook. Cannot open the Outlook
Window. The set of folders cannot be opened. Errors have been detected in
the file
C:\users\.... …. appData\local\microsoft\outlook\outlook.pst.
Quit Outlook and all mail-related applications, and then use the Inbox
repair tool (scanpst.exe)
To diagnose and repair errors in the file. For more information about the
Inbox repair tool, see Help.


I've searched/scanned my computer for the scanpst.exe.. not there. looked
for the Inbox repair tool.. not there. I've uninstalled outlook 2007 and
reloaded it.. still says the same thing. I'm very frustrated here cos I
love
outlook. I hate microsoft Mail! Please help. I've bought the outlook 2007
outright. I paid a great deal for this to just turn to crap. Thanks for
everyones help.

 

[Cristina]

I just did the search again and turned on hidden files/folders and nothing
came up.

 

[Roady [MVP]]

See http://www.msoutlook.info/question/77

I just did the search again and turned on hidden files/folders and nothing
came up.

Did you turn on searching hidden files/folders?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

I was using Outlook 2007 and love it! but then one day it just closed
while
I was using it then this message came up. :

Microsoft Office Outlook:

Cannot start Microsoft Office Outlook. Cannot open the Outlook
Window. The set of folders cannot be opened. Errors have been detected
in
the file
C:\users\.... …. appData\local\microsoft\outlook\outlook.pst.
Quit Outlook and all mail-related applications, and then use the Inbox
repair tool (scanpst.exe)
To diagnose and repair errors in the file. For more information about
the
Inbox repair tool, see Help.


I've searched/scanned my computer for the scanpst.exe.. not there.
looked
for the Inbox repair tool.. not there. I've uninstalled outlook 2007 and
reloaded it.. still says the same thing. I'm very frustrated here cos I
love
outlook. I hate microsoft Mail! Please help. I've bought the outlook
2007
outright. I paid a great deal for this to just turn to crap. Thanks for
everyones help.

 

[Cristina]

How do you use this? I've downloaded it. I've looked at this :
http://www.msoutlook.info/question/77 to where it tells me to look here:
32-bit Windows; C:\Program Files\Microsoft Office\Office12

but I come up with nothing. Thanks for your help.

See http://www.msoutlook.info/question/77

I just did the search again and turned on hidden files/folders and nothing
came up.

Did you turn on searching hidden files/folders?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

I was using Outlook 2007 and love it! but then one day it just closed
while
I was using it then this message came up. :

Microsoft Office Outlook:

Cannot start Microsoft Office Outlook. Cannot open the Outlook
Window. The set of folders cannot be opened. Errors have been detected
in
the file
C:\users\.... …. appData\local\microsoft\outlook\outlook.pst.
Quit Outlook and all mail-related applications, and then use the Inbox
repair tool (scanpst.exe)
To diagnose and repair errors in the file. For more information about
the
Inbox repair tool, see Help.


I've searched/scanned my computer for the scanpst.exe.. not there.
looked
for the Inbox repair tool.. not there. I've uninstalled outlook 2007 and
reloaded it.. still says the same thing. I'm very frustrated here cos I
love
outlook. I hate microsoft Mail! Please help. I've bought the outlook
2007
outright. I paid a great deal for this to just turn to crap. Thanks for
everyones help.

 

[Roady [MVP]]

If you browse to that folder you'll see a list of files. The file that you
need to double click on is scanpst.exe. Once you've opened scanpst.exe
browse to the location of your pst-file to check it for errors.

How do you use this? I've downloaded it. I've looked at this :
http://www.msoutlook.info/question/77 to where it tells me to look here:
32-bit Windows; C:\Program Files\Microsoft Office\Office12

but I come up with nothing. Thanks for your help.

See http://www.msoutlook.info/question/77

I just did the search again and turned on hidden files/folders and
nothing
came up.

:

Did you turn on searching hidden files/folders?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

I was using Outlook 2007 and love it! but then one day it just closed
while
I was using it then this message came up. :

Microsoft Office Outlook:

Cannot start Microsoft Office Outlook. Cannot open the Outlook
Window. The set of folders cannot be opened. Errors have been
detected
in
the file
C:\users\.... …. appData\local\microsoft\outlook\outlook.pst.
Quit Outlook and all mail-related applications, and then use the Inbox
repair tool (scanpst.exe)
To diagnose and repair errors in the file. For more information about
the
Inbox repair tool, see Help.


I've searched/scanned my computer for the scanpst.exe.. not there.
looked
for the Inbox repair tool.. not there. I've uninstalled outlook 2007
and
reloaded it.. still says the same thing. I'm very frustrated here cos
I
love
outlook. I hate microsoft Mail! Please help. I've bought the
outlook
2007
outright. I paid a great deal for this to just turn to crap. Thanks
for
everyones help.