Hi Ken,
I noticed this issue is duplicated with your another post. I have replied
in the orginal session. If you need further help, just post back in the
original one. Thanks for your understanding.
For your convenience, I have pasted my reply as follows.
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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Hi Ken,
Thanks for your posting here.
Based on my knowledge, this issue is mostly caused by improper setting on
Antivirus Application.
To work around this issue, make sure that the BackgroundScanning value is
enabled and increase the OpenRetryDelay value from the default setting.
NOTE: These procedures reduce, but may not eliminate, the number of error
messages that are displayed during MAPI operations.
To enable the BackgroundScanning value, you need to edit the registry:
1. Start Registry Editor (Regedt32.exe).
2. Locate the BackgroundScanning value under the following key in the
registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan
3. If the value is set to 0, change the value to 1; double-click the entry
and change the value to 1 Binary.
4. Quit Registry Editor.
The BackgroundScanning process begins one minute after you change this key.
After you enable the BackgroundScanning value, Microsoft recommends that
you allow approximately one hour to pass for each gigabyte (GB) of
attachments that is stored in your private information store before you
perform a MAPI operation, to ensure that all attachments have been scanned.
After that amount of time, MAPI error messages are greatly reduced or may
be eliminated.
To increase the OpenRetryDelay value:
1. Start Registry Editor (Regedt32.exe).
2. Locate the OpenRetryDelay value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan
3. On the Edit menu, click DWORD, type "5000" (without the quotation
marks), and then click OK (This is a decimal entry).
4. Quit Registry Editor.
If the OpenRetryDelay value does not exist, create it:
1. Start Registry Editor (Regedt32.exe).
2. Locate the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan
3. On the Edit menu, click Add Value, and then add the following registry
value:
Value Name: OpenRetryDelay
Data Type: REG_DWORD
Radix: Decimal
Value: 5000
4. Quit Registry Editor.
More info here:
264731 XADM: MAPI-Based Tasks Do Not Work with Virus API Anti-Virus Software
http://support.microsoft.com/?id=264731
Also, you can just disable the AV application and verify if the issue
persists.
Hope this helps! Thanks and have a nice day!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
