Outlook Backup

[Tony Williams]

When I try to use the backup facility of Outlook I get this message
"Cannot copy outlook: The process cannot access the file because another
process has locked a portion of the file."
I turned off my firewall and antivirus but still got the message. Anyone any
ideas
TIA
Tony Williams

 

[Brian Tillman]

When I try to use the backup facility of Outlook I get this message
"Cannot copy outlook: The process cannot access the file because
another process has locked a portion of the file."
I turned off my firewall and antivirus but still got the message.

Sounds like you have some add-in that is keeping Outlook open.

 

[Tony Williams]

Brian
Any idea how I can find out what it is?
Tony

 

[Brian Tillman]

Any idea how I can find out what it is?

Try checking the information here:
http://www.sparnaaij.net/Faq/outlookdoesntclose.htm

 

[Tony Williams]

Thanks Brian found it was an extra antivirus prgram I found thru that
webpage you gave me
Tony

 

[Brian Tillman]

Thanks Brian found it was an extra antivirus prgram I found thru that
webpage you gave me

I'm glad your problem has been solved.