Outlook attachment file name change

G

Guest

Hi All,

I am using outlook 2000. While i open attachment with a click in outlook
2000, the file name will change.

Example i receive a mail with attachment and attachment name MKM-100189 but
when i open the file (just double click the icon of attachment bottom of
mail) , the file name change to MKM-1001891.

Why this case will happen?

Thanks

Kendy
 
B

Brian Tillman

kendy said:
Example i receive a mail with attachment and attachment name
MKM-100189 but when i open the file (just double click the icon of
attachment bottom of mail) , the file name change to MKM-1001891.

It's not MKM-100189(1)? If it were, it would be easy to explain.
 
G

Guest

Hi Brian,

Sometimes is MKM-100189(1), and sometimes MKM-100189(2).
How is going on, please explain.

Thanks
Kendy
 
B

Brian Tillman

kendy said:
Sometimes is MKM-100189(1), and sometimes MKM-100189(2).
How is going on, please explain.

When you open an attachment in Outlook, Outlook must place it on your hard
drive and then invoke the application associated with the file type of that
attachment. The folder where Outlook stores the extracted attachments is
called the Outlook Secure Temp Folder and is usually a subfolder of
Temporary Internet Files. Windows Explorer, however, generally wn't let you
see any substructure to Temporary Internet Files, so the secure temp folder
can't be viewed.

When Windows XP creates a file in a folder where there is already a file of
that same name, Windows simply adds a count in parentheses to the end of the
file name. Sometimes Outlook doesn't properly empty the secure temp folder,
so, if you open an attachment named MKM-1001891.DAT, the next time you
receive an attachment by that name and open it, if the prior attachment with
that name is still in the Outlook Secure Temp Folder, Windows will add (1)
to the file name. The time after that, it will add (2), and so on. This is
normal WIndows XP operation.

You have a couple of choices. One is to always save your attachments to
your hard drive before opening them. This is good practice because it gives
your antivirus program a chance to scan them before you open them (not that
just opening them from Outlook doesn't, but it gives you more control). The
other choice it to clear your Outlok Secure Temp Folder from time to time
and instructions can be found here:
http://www.howto-outlook.com/faq/securetemp.htm . You should consider
getting the OutlookTools application mentioned in that web page.
 

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