Outlook and SP3

[Deb]

It seems to me, as the day has progressed and I read more
and more problems about this on here, that it might be
better for MS to patch their SP3 patch instead of
expecting everyone one else to put out an update to work
with this poor excuse for an update. People have been
advised to "re-code" Outlook to get around the access
problems that are now cropping up due to this "patch",
turn off Word as their e-mail editor, notify other
companies to do fixes to fix this mess and things that
the general user shouldn't have to do. Things were
working fine until Bill decided it was up to him to
protect America. Security is great, don't get me wrong,
I employ as many security features as possible but I also
know that I had a system that was working fine until I
installed this Service Pack. Now all I have is Outlook
that locks up all the time because of using Norton
Internet Security and a PalmPilot that won't sync because
the powers that be have decided that they need to protect
me from my own equipment. As I've said earlier, I've
used Microsoft products for over 23 years, upgraded,
patched, applied fixes, service packs, you name it, and
I've never had one that messed with my system like this.
Shame on Microsoft.

 

[Sue Mosher [MVP-Outlook]]

Right now, the best thing to do is not to install the patch. For people who
have already installed it and are experiencing unexpected security prompts,
turning off WordMail as the editor and disabling the applications that are
triggering the prompts are appropriate workarounds to get through the
weekend. Microsoft is well aware of the issues. Stay tuned.

 

[Deb]

Sue, thanks for the reply. Unfortunately, I, who likes
to keep up to date on everything MS and computer related
as far as updates etc., already downloaded the patch
which, as you know with MS, is an automatic install.

Certainly, I can turn off Word as my e-mail editor but
turning off Norton NIS and Anti-Virus is not a good
option or idea. I get tons of spam and at least 2-3
virus warnings a day - being without Norton would be like
me running around my neighborhood naked - very scary!
Somewhat unrelated, I suppose, since Norton still does it
job as far as catching things, I just need to refrain
from letting its other functions do its work so the
access issue doesn't arise. I can wait on getting my Palm
to sync again so, like many others, will hope Monday
brings good news..

Thanks aggain.

 

[Diane Poremsky]

Turning off antivirus scanning on email is safe, it's just an early warning.
The spam filter is much more useful.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

 

[carabalda]

Although a Symantec LiveUpdate arrived today that
included core updates to Norton Anti-Spam, the issue of
NAS freezing Outlook's toolbar buttons after the
installation of SP3 still remains as first reported. It's
mind-biggling that Symantec is taking so long to fix this
problem... but all we can do is continue to wait.

carabalda

-----Original Message-----
Turning off antivirus scanning on email is safe, it's just an early warning.
The spam filter is much more useful.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com

Sue, thanks for the reply. Unfortunately, I, who likes
to keep up to date on everything MS and computer related
as far as updates etc., already downloaded the patch
which, as you know with MS, is an automatic install.

Certainly, I can turn off Word as my e-mail editor but
turning off Norton NIS and Anti-Virus is not a good
option or idea. I get tons of spam and at least 2-3
virus warnings a day - being without Norton would be like
me running around my neighborhood naked - very scary!
Somewhat unrelated, I suppose, since Norton still does it
job as far as catching things, I just need to refrain
from letting its other functions do its work so the
access issue doesn't arise. I can wait on getting my Palm
to sync again so, like many others, will hope Monday
brings good news..

Thanks aggain.

.

 

[Diane Poremsky]

So the security warning problem is now fixed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Although a Symantec LiveUpdate arrived today that
included core updates to Norton Anti-Spam, the issue of
NAS freezing Outlook's toolbar buttons after the
installation of SP3 still remains as first reported. It's
mind-biggling that Symantec is taking so long to fix this
problem... but all we can do is continue to wait.

carabalda

-----Original Message-----
Turning off antivirus scanning on email is safe, it's just an early warning.
The spam filter is much more useful.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com

Sue, thanks for the reply. Unfortunately, I, who likes
to keep up to date on everything MS and computer related
as far as updates etc., already downloaded the patch
which, as you know with MS, is an automatic install.

Certainly, I can turn off Word as my e-mail editor but
turning off Norton NIS and Anti-Virus is not a good
option or idea. I get tons of spam and at least 2-3
virus warnings a day - being without Norton would be like
me running around my neighborhood naked - very scary!
Somewhat unrelated, I suppose, since Norton still does it
job as far as catching things, I just need to refrain
from letting its other functions do its work so the
access issue doesn't arise. I can wait on getting my Palm
to sync again so, like many others, will hope Monday
brings good news..

Thanks aggain.

-----Original Message-----
Right now, the best thing to do is not to install the
patch. For people who
have already installed it and are experiencing
unexpected security prompts,
turning off WordMail as the editor and disabling the
applications that are
triggering the prompts are appropriate workarounds to
get through the
weekend. Microsoft is well aware of the issues. Stay
tuned.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



message
It seems to me, as the day has progressed and I read
more
and more problems about this on here, that it might be
better for MS to patch their SP3 patch instead of
expecting everyone one else to put out an update to
work
with this poor excuse for an update. People have been
advised to "re-code" Outlook to get around the access
problems that are now cropping up due to this "patch",
turn off Word as their e-mail editor, notify other
companies to do fixes to fix this mess and things that
the general user shouldn't have to do. Things were
working fine until Bill decided it was up to him to
protect America. Security is great, don't get me
wrong,
I employ as many security features as possible but I
also
know that I had a system that was working fine until I
installed this Service Pack. Now all I have is Outlook
that locks up all the time because of using Norton
Internet Security and a PalmPilot that won't sync
because
the powers that be have decided that they need to
protect
me from my own equipment. As I've said earlier, I've
used Microsoft products for over 23 years, upgraded,
patched, applied fixes, service packs, you name it, and
I've never had one that messed with my system like
this.
Shame on Microsoft.


.

.

 

[carabalda]

NO... not fixed at all. Did something in my
message of 3/14 (below) imply that anything was
fixed? I continue to run LiveUpdate daily and
the AntiSpam problem remains.

Still no word from Symantec on their patch to fix
the Norton Anti-Spam + SP3 issue. I sent a message
to the tech support person I was in contact with
alst week who suggested a fix might be available
"middle of [this] week". She hasn't responded to
yesterday's inquiry. After running LiveUpdate
today, problem persists... major bummer!

cb

-----Original Message-----
So the security warning problem is now fixed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com

Although a Symantec LiveUpdate arrived today that
included core updates to Norton Anti-Spam, the issue of
NAS freezing Outlook's toolbar buttons after the
installation of SP3 still remains as first reported. It's
mind-biggling that Symantec is taking so long to fix this
problem... but all we can do is continue to wait.

carabalda

-----Original Message-----
Turning off antivirus scanning on email is safe, it's just an early warning.
The spam filter is much more useful.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com


Sue, thanks for the reply. Unfortunately, I, who likes
to keep up to date on everything MS and computer related
as far as updates etc., already downloaded the patch
which, as you know with MS, is an automatic install.

Certainly, I can turn off Word as my e-mail editor but
turning off Norton NIS and Anti-Virus is not a good
option or idea. I get tons of spam and at least 2-3
virus warnings a day - being without Norton would be like
me running around my neighborhood naked - very scary!
Somewhat unrelated, I suppose, since Norton still

does
it

job as far as catching things, I just need to refrain
from letting its other functions do its work so the
access issue doesn't arise. I can wait on getting my Palm
to sync again so, like many others, will hope Monday
brings good news..

Thanks aggain.

-----Original Message-----
Right now, the best thing to do is not to install the
patch. For people who
have already installed it and are experiencing
unexpected security prompts,
turning off WordMail as the editor and disabling the
applications that are
triggering the prompts are appropriate workarounds to
get through the
weekend. Microsoft is well aware of the issues. Stay
tuned.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



message
It seems to me, as the day has progressed and I read
more
and more problems about this on here, that it might be
better for MS to patch their SP3 patch instead of
expecting everyone one else to put out an update to
work
with this poor excuse for an update. People have been
advised to "re-code" Outlook to get around the access
problems that are now cropping up due to this "patch",
turn off Word as their e-mail editor, notify other
companies to do fixes to fix this mess and things that
the general user shouldn't have to do. Things were
working fine until Bill decided it was up to him to
protect America. Security is great, don't get me
wrong,
I employ as many security features as possible but I
also
know that I had a system that was working fine

until
I

installed this Service Pack. Now all I have is Outlook
that locks up all the time because of using Norton
Internet Security and a PalmPilot that won't sync
because
the powers that be have decided that they need to
protect
me from my own equipment. As I've said earlier, I've
used Microsoft products for over 23 years, upgraded,
patched, applied fixes, service packs, you name it, and
I've never had one that messed with my system like
this.
Shame on Microsoft.


.



.

.

 

[carabalda]

Finally heard back from the tech support contact I've
been dealing with, but the news is not good:

"The patch has been delayed due to technical
difficulties, it should be available by mid of next week.
We're sorry about the delay."

Unbelieveable!

-----Original Message-----
NO... not fixed at all. Did something in my
message of 3/14 (below) imply that anything was
fixed? I continue to run LiveUpdate daily and
the AntiSpam problem remains.

Still no word from Symantec on their patch to fix
the Norton Anti-Spam + SP3 issue. I sent a message
to the tech support person I was in contact with
alst week who suggested a fix might be available
"middle of [this] week". She hasn't responded to
yesterday's inquiry. After running LiveUpdate
today, problem persists... major bummer!

cb

-----Original Message-----
So the security warning problem is now fixed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com

Although a Symantec LiveUpdate arrived today that
included core updates to Norton Anti-Spam, the issue of
NAS freezing Outlook's toolbar buttons after the
installation of SP3 still remains as first reported. It's
mind-biggling that Symantec is taking so long to fix this
problem... but all we can do is continue to wait.

carabalda

-----Original Message-----
Turning off antivirus scanning on email is safe, it's
just an early warning.
The spam filter is much more useful.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart
Guide)


Outlook & Exchange Solutions Center:
http://www.slipstick.com


message
Sue, thanks for the reply. Unfortunately, I, who likes
to keep up to date on everything MS and computer
related
as far as updates etc., already downloaded the patch
which, as you know with MS, is an automatic install.

Certainly, I can turn off Word as my e-mail editor but
turning off Norton NIS and Anti-Virus is not a good
option or idea. I get tons of spam and at least 2-3
virus warnings a day - being without Norton would be
like
me running around my neighborhood naked - very scary!
Somewhat unrelated, I suppose, since Norton still does
it
job as far as catching things, I just need to refrain
from letting its other functions do its work so the
access issue doesn't arise. I can wait on getting my
Palm
to sync again so, like many others, will hope Monday
brings good news..

Thanks aggain.

-----Original Message-----
Right now, the best thing to do is not to install the
patch. For people who
have already installed it and are experiencing
unexpected security prompts,
turning off WordMail as the editor and disabling the
applications that are
triggering the prompts are appropriate workarounds to
get through the
weekend. Microsoft is well aware of the issues. Stay
tuned.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



message
It seems to me, as the day has progressed and I read
more
and more problems about this on here, that it might
be
better for MS to patch their SP3 patch instead of
expecting everyone one else to put out an update to
work
with this poor excuse for an update. People have
been
advised to "re-code" Outlook to get around the access
problems that are now cropping up due to
this "patch",
turn off Word as their e-mail editor, notify other
companies to do fixes to fix this mess and things
that
the general user shouldn't have to do. Things were
working fine until Bill decided it was up to him to
protect America. Security is great, don't get me
wrong,
I employ as many security features as possible

but

I


.

.

 

[carabalda]

I ran LiveUpdate today on my installation of Norton
Internet Security, and the only thing that had an
updated element was Norton Anti-Spam. After a reboot
of the computer, I did a test of the "This is Spam"
and "This is Not Spam" NAS toolbar buttons integrated
into Outlook XP and guess what? IT FINALLY WORKS!!

That is to say, the annoying new "warning" message by
Outlook still appears and asks me if I want to allow
the program to access my email addresses - and I have
to click "Yes" THREE TIMES to get it to shut up...

But after that, Norton Anti-Spam does its thing, moves
the message to the Allowed list or the Blocked list -
whatever I've asked it to do - and happily after that,
the Outlook toolbars remain functional, and I can use
the X in the upper right corner to close Outlook.

So, it appears that after about 10 days, Symantec has
FINALLY fixed this issue created by SP3 for Office.
Shame on both Symantec and Microsoft for this terrible
snafu.

carabalda