Outlook 98 hangs on exit-after connecting with Outlook 2003 Client

[Guest]

We are in the process of upgrading from Outlook 98 to Outlook 2003. The
hanging on exit for Outlook 98 appears to be an issue for those that have
connected using a 2003 client. A different user on the same PC doesnt have
the issue. Tried re-creating the affected users Outlook profile and same.

Saw the article http://support.microsoft.com/?kbid=834005 but this refers to
Outlook 2000. Does anyone know if this also applies to Outlook 98 and if
there is a fix for this?

 

[Brian Tillman]

Saw the article http://support.microsoft.com/?kbid=834005 but this
refers to Outlook 2000. Does anyone know if this also applies to
Outlook 98 and if there is a fix for this?

It could, because they were similar in operation. I don't know of many
fixes for OL 98, except for those here:
http://office.microsoft.com/en-gb/officeupdate/CD010226311033.aspx

 

[Brian Tillman]

We are in the process of upgrading from Outlook 98 to Outlook 2003.
The hanging on exit for Outlook 98 appears to be an issue for those
that have connected using a 2003 client. A different user on the
same PC doesnt have the issue. Tried re-creating the affected users
Outlook profile and same.

I just recalled a post about this. After opening a data store with OL 2003,
some prior versions of OL can have problems because OL 2003 adds data to the
store that the earlier versions don't recognize. It's not a good idea to
mix versions of Outlook with the same message store.