Outlook 97 in XP

[Wayne]

In trying to install Outlook 97 under Windows XP, I find
that the "Internet Mail" service is not available. The
add-in "MINET.ECF" is shown in the list under the Add-In
Manager, but when I try to open it, nothing happens. Any
one had this experience or suggest what to do?

 

[Kelly]

Hi Wayne,

Outlook 97 Support and Newsgroups
http://support.microsoft.com/default.aspx?pr=out97

 

[Wayne]

Thanks Kelly. I've looked through that material and not
found an answer. The descriptions of "how to" all tell
me about installing new add-ins (which I've attempted to
do a number of times), but they don't say what to do when
the procedure doesn't produce a result. I am beginning
to suspect some form of incompatability between XP and
Outlook 97 as an external mail manager. Ever heard of
such a thing?

 

[Kelly]

Sorry, Wayne.....but I have never used Outlook, not even back in the day
when I had Office 97 installed. Good luck!






Thanks Kelly. I've looked through that material and not
found an answer. The descriptions of "how to" all tell
me about installing new add-ins (which I've attempted to
do a number of times), but they don't say what to do when
the procedure doesn't produce a result. I am beginning
to suspect some form of incompatability between XP and
Outlook 97 as an external mail manager. Ever heard of
such a thing?

 

[Steve C. Ray]

I am using Outlook 97 in XP, but I don't use it as my mail manager. I use it
with TruSync without any problems.

 

[Wayne]

Steve,
Could I ask you to see if you're able to see the option
to add a new "Internet Mail" service under Tools-Services-
Add (not "Microsoft Mail")? If you can see it, I will at
least know that there's something wrong with my
installation rather than a basic incompatibility. This
would be really helpful. Thanks.
Wayne.