Outlook 97 and XP

[Hang Dog]

For a couple of years I have successfully used Office 97 Pro with Windows
XP. Recently I had a HD problem completely reinstalled WinXP-SR1, but when
I reinstilled Office Pro 97 everything works fine except Outlook. I have
downloaded the both the SR1 and SR2 patches for this and it makes no
difference.

When I first try to run it, I get several messages that several of the .ECF
files in the addin subdirectory will not install with a reference to 'bad
syntax'. Then it closes. Anyone have any ideas here

 

[Roady [MVP]]

Uncheck applications in Tools-> Options-> tab Other-> button Advanced
Options-> button Add-In Manager (the location could be off as I don't have a
Outlook 97 available at the moment)
You can also rename extend.dat to extend.old to clear the configured Add-ins

--
Roady [MVP]
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[Hang Dog]

Thanks for the information, but this does not work for me. The program will
not open, so I cannot access the Tools folder and changing the suffix on
extend.dat to extend. old does not work either. Any other suggestion would
be appreciated.

 

[Roady [MVP]]

See if you can find a registry entry for this in;
HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Client\Extensions

Make sure you export the key first before deleting any entries so you can
easily restore things back.

--
Roady [MVP]
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[Hang Dog]

I have found the branch, but am not sure what should be deleted or changed

 

[Roady [MVP]]

Can you relate the entries to the error you get? What is the exact error yu
get?
Like I stated before; At this point you can't really do much damage as long
as you export the key first and only delete entries.

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...
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