Outlook 2007 will not open SharePoint 2007 task assignment messages

[ACK]

I am unable to open an Office SharePoint Server 2007 task assignment message
in Outlook 2007. The preview pane shows completely blank (no headers or
anything) and double clicking the message gives the error message "cannot
open this item."

The message opens up fine in Outlook 2003 and OWA.

Thoughts?

 

[Diane Poremsky [MVP]]

You cannot open a SharePoint Server 2007 notification message in Outlook
2007 when your mailbox is on an Exchange 2003 server
http://support.microsoft.com/?kbid=930807

 

[ACK]

Thanks Diane. This certainly sounds like my exact problem. I'll give MS
Support a call tomorrow.

Thanks!!

 

[ACK]

Got the hotfix. It worked like a charm!

It took a while though as the tech rep was insistent that KB article 930807
did not exist. I was equally insistent, and eventually won

Thanks again Diane!