Outlook 2007 using IMAP settings: Deleted files are disappearing

[wha kolo]

I am using Outlook 2007 (using IMAP settings) and Windows 7.

When I delete an e-mail in Outlook, a line appears through the message and
it disappears after a few seconds but the message does not get moved to the
deleted (Outlook and IMAP) files folder.

I have checked for the deleted message in my IMAP deleted files and/or trash
folder via webmail as well as in the Outlook deleted folder.
I have unchecked the auto archive and the option to purge the folder on
exiting in Outlook.

Can anyone tell me where these files have gone? Could it be something in my
settings? Is this a bug?
Thank you

 

[Roady [MVP]]

You probably have set the Purge items when switching folders option;
Edit-> Purge-> Purge Options...

 

[Dave Warren]

In message <[email protected]> wha kolo

I am using Outlook 2007 (using IMAP settings) and Windows 7.

When I delete an e-mail in Outlook, a line appears through the message and
it disappears after a few seconds but the message does not get moved to the
deleted (Outlook and IMAP) files folder.

I have checked for the deleted message in my IMAP deleted files and/or trash
folder via webmail as well as in the Outlook deleted folder.
I have unchecked the auto archive and the option to purge the folder on
exiting in Outlook.

Can anyone tell me where these files have gone? Could it be something in my
settings? Is this a bug?

Some IMAP servers automatically expunge deleted messages.

Gmail, for example, removes them immediately, but it does place them
into it's own "Trash" folder.

My own server automatically purges messages with the deleted flag too,
but only after a few days.

It wouldn't hurt to double-check your view settings to make sure your
current view doesn't hide messages with the IMAP "deleted" flag, but if
this were the case, they'd probably disappear instantly without getting
a strikethrough for a few seconds.