Outlook 2007 Opens, starts to pick up mail, blue screen of death

[Profenance]

Tried to open Outlook and pick up email a couple of days ago (working fine
that morning and nothing new installed on PC) and it looked as if it
connected to email server, started to download messages and immediately went
to the blue screen of death with a memory dump. I have tried multiple times
- always same result. I accessed email via the web - cleaned up all junk
email, tried again, same result. I verified antivirus was updated, ran a
complete scan of hard drive, tried again, same result. I went into Control
Panel, and ran the repair of Office 2007, rebooted and tried again, same
result.

Any suggestions?

 

[Peter Foldes]

What is the exact memory dump message as shown on the BSOD

 

[Gary H.]

Microsoft Outlook 2007 Small business edition. Having the same problem here.

Blue screen and restart of computer immediately after opening and starting
to retrieve messages. Completely random occurrences with no error messages
left, can't locate in event viewer either. Microsoft error reporting gives a
standard answer of a hardware driver. Doubtful, to me, as this is the last
change to computer in some time and no problems before. Maybe somewhere a
conflict with Outlook though. All other office 2007 programs working fine
too.

Tried Repair via install and un-install through the control panel. Office
diagnostics through help. Nothing improved after this. Last change I made
was to un-install Business Contact Manager. No blue screens for half a day
so far. Maybe I have located the cause. Skeptical yet though.

Wishing for any other suggestions as to possible cause and remedies. For
some reason, Not sure why, video driver problems do stick in my mind as
problematic. Do have the latest available there.

Thanks, Gary H.

 

[Gary H.]

Sorry, forgot to include that this is a Windows XP Pro with the SP3 updates
( and the others since then) system.

Thanks again, Gary H.