Outlook 2007 Losing Folder View Settings

[Jason Dunn]

I think I've found a legitimate bug, but I haven't been able to find any
reference to it online anywhere.

Seemingly at random, Outlook 2007 is losing the VIEW > CURRENT VIEW setting
I've applied (which, in this case is HIDE MESSAGES MARKED FOR DELETION) to
my IMAP account. After using Outlook for several hours with everything
working fine, I'll delete an email and rather than making it vanish it will
show up grayed out and with a line through it - meaning it's been marked for
deletion, but not hidden as it's supposed to be.

If I look under the CURRENT VIEW settings, there will be no check-mark next
to any of the settings. If I then select HIDE MESSAGES MARKED FOR DELETION,
it will reset the view to some sort of default state: it removes the reading
pane, it turns on autopreview, and it re-sets the "Arranged By" sort
setting. But then at this point messages are properly hidden. Once I change
the settings back to how I want it (reading pane on right, autopreview
turned off) things are fine...until it happens randomly again.

This isn't a one-time occurrence, it's been happening to me for weeks, and
happens after reboots, re-starts of Outlook etc. I have an Exchange account
and six IMAP accounts configured in Outlook.

Has anyone encountered this issue?

 

[Brian Tillman]

I think I've found a legitimate bug, but I haven't been able to find
any reference to it online anywhere.

Seemingly at random, Outlook 2007 is losing the VIEW > CURRENT VIEW
setting I've applied (which, in this case is HIDE MESSAGES MARKED FOR
DELETION) to my IMAP account. After using Outlook for several hours
with everything working fine, I'll delete an email and rather than
making it vanish it will show up grayed out and with a line through
it - meaning it's been marked for deletion, but not hidden as it's
supposed to be.

Is this in the same folder and not when you switch folders?

 

[Jason Dunn]

Is this in the same folder and not when you switch folders?

It's hard to tell - I have six IMAP accounts, and I pop back and forth
between various inboxes constantly. The only visual indication I have that
anything has changed is when I delete the message and it goes grey instead
of vanishing.

Anything I should be checking, or is this just a bug?

 

[Brian Tillman]

It's hard to tell - I have six IMAP accounts, and I pop back and forth
between various inboxes constantly. The only visual indication I have
that anything has changed is when I delete the message and it goes
grey instead of vanishing.

Anything I should be checking, or is this just a bug?

View settings such as Hide Messages Marked for Deletion are per-folder. If
you don't set it for each of your IMAP folders, you'll see some exhibit the
behavior you want and others exhibit the default behavior. Is this what's
happening?

 

[Jason Dunn]

View settings such as Hide Messages Marked for Deletion are per-folder.

If you don't set it for each of your IMAP folders, you'll see some exhibit
the behavior you want and others exhibit the default behavior. Is this
what's happening?

No, that's not what's happening. I've set the view settings for each of my
inbox to be:

- hide deleted messages
- reading pane on right
- autopreview off

All six inboxes have those settings, and they work properly throughout my
day. Then, seemingly at random, one or more infox folder will "lose" the
view settings and go back to default. Hence my problem.

Jason Dunn
www.digitalmediathoughts.com

 

[Brian Tillman]

No, that's not what's happening. I've set the view settings for each
of my inbox to be:

- hide deleted messages
- reading pane on right
- autopreview off

Alas, then, I cannot explain it.

 

[Jason Dunn]

Alas, then, I cannot explain it.

Well, here's hoping someone else in this group can....

 

[Andy Landen]

I have a user with a similar problem. Been that way for a while. MAPI connection, but the behavior seems similar. Curious if you ever heard anything on your post.

 

[Gordon]

I have a user with a similar problem. Been that way for a while. MAPI
connection, but the behavior seems similar. Curious if you ever heard
anything on your post.

Posted and mailed

To whom are you talking and about what?
The "forum" that you are posting in leaches off the Microsoft News servers
in order to make it look far busier than it really is. Everyone who uses the
MS News servers sees your post on it's own - we have NO IDEA what you are
talking about and to whom you are talking.

If you MUST continue to post in this "forum" then please at least quote the
post you are replying to, and do NOT change the subject line.

You would be far better off however, using a news reader and subscribing to
these news groups direct.

Setting up Outlook Express/Windows Mail to access Microsoft newsgroups
http://www.michaelstevenstech.com/outlookexpressnewreader.htm

Accessing the MS newsgroups in Outlook Express/Windows Mail Newsreader
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


Thank you