Outlook 2007 is locking up

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I have a problem with Outlook locking and shutting down. This happens about
every 30 minutes. Any idea what could be causing this? It happens both when
I'm working with emails and in contact manager.
 
First I get a message that it's searching for a solution to the problem, then
I get another message saying that it has not found a problem and it shuts
itself down and restarts.
Other times I get no message. It just locks up and I need to go into task
manager to shut down outlook.

Roady said:
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

jlo said:
I have a problem with Outlook locking and shutting down. This happens
about
every 30 minutes. Any idea what could be causing this? It happens both
when
I'm working with emails and in contact manager.
Click to expand...
Click to expand...
 
Start-> Run; eventvwr.exe

Look in the Application Log for errors logged by Outlook. Open the item and
press the Copy button and paste it here. This could give us some insights in
what is going on.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

jlo said:
First I get a message that it's searching for a solution to the problem,
then
I get another message saying that it has not found a problem and it shuts
itself down and restarts.
Other times I get no message. It just locks up and I need to go into task
manager to shut down outlook.

Roady said:
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

jlo said:
I have a problem with Outlook locking and shutting down. This happens
about
every 30 minutes. Any idea what could be causing this? It happens
both
when
I'm working with emails and in contact manager.
Click to expand...
Click to expand...
Click to expand...
 
Log Name: OSession
Source: Microsoft Office 12 Sessions
Date: 8/7/2007 3:12:12 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: joscarson-PC
Description:
ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6023.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted
2877 seconds with 540 seconds of active time. This session ended with a
crash.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft Office 12 Sessions" />
<EventID Qualifiers="0">7001</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-08-07T20:12:12.000Z" />
<EventRecordID>142</EventRecordID>
<Channel>OSession</Channel>
<Computer>joscarson-PC</Computer>
<Security />
</System>
<EventData>
<Data>6</Data>
<Data>Microsoft Office Outlook</Data>
<Data>12.0.6023.5000</Data>
<Data>12.0.4518.1014</Data>
<Data>2877</Data>
<Data>540</Data>
</EventData>
Start-> Run; eventvwr.exe

Look in the Application Log for errors logged by Outlook. Open the item and
press the Copy button and paste it here. This could give us some insights in
what is going on.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

jlo said:
First I get a message that it's searching for a solution to the problem,
then
I get another message saying that it has not found a problem and it shuts
itself down and restarts.
Other times I get no message. It just locks up and I need to go into task
manager to shut down outlook.

Roady said:
What is being logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I have a problem with Outlook locking and shutting down. This happens
about
every 30 minutes. Any idea what could be causing this? It happens
both
when
I'm working with emails and in contact manager.
Click to expand...
Click to expand...
Click to expand...
 
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