Outlook 2007 - Inbox no longer works [REPOST]

[Damon]

I have been running outlook 2007 for a month without any problem. However
Tuesday this week I noticed that the when I changed the views in inbox to a
custom view and then selected another folder it would revert back to the
standard messages view.


This was not really a big problem until I found out that incoming pop email
that was not syncing back into exchange and was disappearing from the inbox
folder. I have checked all views and the mail is not there at all from
Tuesday onwards.


Thinking this was weird and annoyed because I had lost all of my incoming
pop email from Tuesday I decided to delete my OST file to see if this fixed
it.


After I re sync my profile with exchange (I have both exchange and pop
checking running) that nothing is now appearing in my inbox folder. Even
though I have lots of mail sitting in inbox if I view it from Exchange web
mail.


When I have a look at the synchronization tab in outlook on the inbox folder
I see the following:

Last synchronized on:01/02/2007 11:02

Server folder contains: 28879 Item(s)

Offline folder contains: 0 Item(s)



I logged a PSS ticket with Microsoft but no one has contacted me back. In
frustration I uninstalled Office 2007 Professional and changed to Office
2007 Enterprise. I now still have the exact same problem.


If someone could please help me with this I would greatly appreciate it. I'm
getting sick of having to use pop3 web mail and exchange web mail to work.



Cheers

Damon

 

[Guest]

What about uninstalling and going back to Office 2003? This was pretty much
rock solid and so far works better and more reliably than Outlook 2007.


Regards

John
Roundtrip Solutions

 

[Gary W. Smith]

After I re sync my profile with exchange (I have both exchange and pop
checking running) that nothing is now appearing in myinboxfolder. Even
though I have lots of mail sitting ininboxif I view it from Exchange web
mail.

Damon,

This just started happening to me today as well. If I Shift-F9 each
folder it works for that single folder but running F9 does nothing. I
didn't notice it as most of my mail is list groups (which are in some
sub folders that I don't have expanded most of the time) until a
client called about some time sensitive work that was missed.

I blew away the entire profile and still the same problem. I also
went to the folder properties and cleared the cache thinking that
might help but no dice.

Did you ever come up with a solution that worked.