Outlook 2007: import and export fail consistently

[Guest]

This just started happening when I switched from Outlook 2003 to Outlook
2007. When I try to import data from an Excel spreadsheet to create a
contacts file, the import/export operation hangs at "importing data..." and
then we get a "send error report" window. We don't get any feedback after
sending the report. Outlook has to be restarted. Just as a test, I tried
the export, and it failed also. They always worked in Outlook 2003. Any
ideas? Thanks very much in advance.

 

[Gordon]

This just started happening when I switched from Outlook 2003 to Outlook
2007. When I try to import data from an Excel spreadsheet to create a
contacts file, the import/export operation hangs at "importing data..."
and
then we get a "send error report" window. We don't get any feedback after
sending the report. Outlook has to be restarted. Just as a test, I tried
the export, and it failed also. They always worked in Outlook 2003. Any
ideas? Thanks very much in advance.

Have you named the range you wish to import in your Excel workbook?

 

[Guest]

Yes, I did name the ranges. Also, I created a CSV comma delimited file and
it failed in the same way. Also, when I was trying exporting, it failed all
the time, regardless of the export format chosen.

Ron

 

[Charles W Davis]

Ron, the accepted method is NOT TO IMPORT. Simply open Outlook 2007 and
choose New from the File drop down menu, then Open Outlook Data File and
browse to the Outlook.pst file that was used by Outlook 2003.

 

[Gordon]

Ron, the accepted method is NOT TO IMPORT.

Charles, the OP is talking about importing from a spreadsheet. If he was
trying to import from a pst file then your advice would have been quite
correct!

 

[Remove ABCD from Email address to reply]

Have you tried running scanpst or detect and repair?