Outlook 2007, IMAP and message status


B

b.tottleben

I have been experiencing problems with message status when using Outlook 2007
to connect to IMAP folders.

Specifically, new messages delivered to an IMAP folder have their message
status set to read. If you first connect to the account with a web mail
client, you can see the status of new messages are unread but when Outlook
displays the folder, the message status is read. Outlook has no message rules
defined.

In addition, if you have connected to an IMAP folder with Outlook and then
use another client to change the read/unread status of messages in the
folder, Outlook will not change the status of the messages until you do a
Send/Receive. All other IMAP clients that I have used, all you have to do is
refresh the view of the IMAP folder to see the change in status.

Are there resolutions available for these issues or am I about to make a
change in my email client?
 
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B

b.tottleben

More information.

Apparently Outlook is receiving messages with the message status as unread.
However, when Outlook is minimized and the screen saver kicks in, all
messages that have been received but not viewed will have their message
status changed to read.

The only solution to this I have found so far is to disable the screen saver
or to never minimize Outlook.
 
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B

Brian Tillman

b.tottleben said:
More information.

Apparently Outlook is receiving messages with the message status as
unread. However, when Outlook is minimized and the screen saver kicks
in, all messages that have been received but not viewed will have
their message status changed to read.

The only solution to this I have found so far is to disable the
screen saver or to never minimize Outlook.

Do you have any antivirus or -spam add-ins scanning mail? That can often be
the cause of what you see.
 

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