Outlook 2007 hung

[Guest]

Hi,

Bought 10 2007 with BCM upgrade licenses, installed just on 3 PC's to test.
Users complaining that Outlook is very slow (after removed most Add-in, it's
fine) and their Outlook keep freezing if they don't touch it (idle) for 1-2
hours

 

[Roady [MVP]]

Applied the following updates already?
Outlook 2007 update:
http://www.microsoft.com/downloads/details.aspx?FamilyId=C262BCFD-1E09-49B6-9003-C4C47539DF66
Outlook 2007 for Business Contact Manager patch:
http://www.microsoft.com/downloads/details.aspx?FamilyID=b1fadb55-e4e1-4f67-a69a-3e6bf9b130f0

 

[Guest]

Thanks,

I applied on 2 PC's only but all of 3 PC's show the same behavior.
Yesterday I call MS Tech, the first person told me to remove office 2003 web
component but it doesn't help. Today the other tech told me to remove the
exchange account from outlook, do not load any start-up program (from
msconfig) and leave it idle. I can't do it right now since they are working,
I'll replace one of the pc with spare and try it tonight
--
Thanks,
Minx

Applied the following updates already?
Outlook 2007 update:
http://www.microsoft.com/downloads/details.aspx?FamilyId=C262BCFD-1E09-49B6-9003-C4C47539DF66
Outlook 2007 for Business Contact Manager patch:
http://www.microsoft.com/downloads/details.aspx?FamilyID=b1fadb55-e4e1-4f67-a69a-3e6bf9b130f0

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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[JoeM]

yes... I have ... still very very slow.

Applied the following updates already?
Outlook 2007 update:
http://www.microsoft.com/downloads/details.aspx?FamilyId=C262BCFD-1E09-49B6-9003-C4C47539DF66
Outlook 2007 for Business Contact Manager patch:
http://www.microsoft.com/downloads/details.aspx?FamilyID=b1fadb55-e4e1-4f67-a69a-3e6bf9b130f0

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

 

[Guest]

Hey I have a similar experience with Outlook 2007 with all the updates.
Curious if you just uninstalled and reinstalled. Exchange was frozen.

John

 

[Guest]

I returned the product last week, tried for 2 weeks was enough. Too bad, we
like the BCM (just perfect for us) and pivot on excel. The funny thing, on my
VM the trial wasn't freezing (just removed this morning)
Thanks,
Minx