Outlook 2007: Email addresses appear in Chinese characters?

  • Thread starter Thread starter Concetta
  • Start date Start date
C

Concetta

I have a user that, after copying and pasting in email addresses to outside
users, the addresses appear in a foreign language (looks like Chinese
characters).

Has anyone seen this before? Is there a setting doing this? She is a recent
convert to 2007.

Thanks for any help you can give me!
 
Copying from where? Pasting to where?

Is it formatted text (e.g. from HTML), or unformatted text (e.g. from
Notepad)?

Windows copy/paste does not convert single-byte characters to multi-byte
characters. Is the source some multi-byte encoded document (e.g. UTF-16)?
 
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